Not resolved
Customer service
Discounts and Special Offers
Diversity of Products or Services
Product or Service Quality
Value for money
1 comment

Phoned rockstar after 8yearold son used my credit card and made an unauthorised purchase. Explained to them what had happened and they couldn't care less .

Cost me £65 and PlayStation uk just as bad . Don't expect any help .

Just quote they policy's at you . --------s

Product or Service Mentioned: Rockstar Games Grand Theft Auto Video Game.

Reason of review: Problems with payment.

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I went on the PlayStation forum and made a post about the poor customer service - called back and was given a refund when I told the rep about my forum post as well as the numerous comments it got. I suggest you give it a shot as well's worth a try !