Product: Rockstar Games Customer Care Rating: 2 Stars Clear all filters (4 of 57 reviews match)
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Rockstar Games - Long time Customer with a complaint

2.0
Details
Rockstar customer service is a joke. Everything is automated. Its almost as though they dont give a crap about your issue. Kinda like the name of this page "Pissed". Like feeling pissed on when you have something important to say.
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Review
#1553009 Review #1553009 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Poor customer service

Rockstar Games - Bad sports

2.0
Details
Haven’t I tried calling no one answer
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Review
#1514353 Review #1514353 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Poor customer service

Rockstar Games in Manhattan, New York - Framed

1.9
Details
I was framed by another player, I had money dropped on me a few hours later i was suspended. and no way to contact Rockstar and talk to a person only support who keeps closing the support tickets without answering the questions
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#1505255 Review #1505255 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Pros
  • Game itself
Cons
  • Rampant hacking and exploiting at the cost of honest players
Reason of review
Poor customer service
Loss
$130
Tags
  • Scam
  • Horribe

Rockstar Games in New York, New York - Good game Terrible Customer Support

2.3
Details
GTA5 is has one of the greatest multiplayer games of this era for me, but don't even get yourself in a situation where you need to call customer support. Because you wont get any help. A hacker stole your account and had a party with your stats? Your fault. A glitch broke open your garage and then your cars run away like dogs waiting their chance at freedom from its owner? Your fault. The customer support is so awful that you have to wait weeks just to get a reply. In fact if you were calling customer support because you got banned you'll probably resolve your issue by the time the ban is lifted. One of the worst customer supports I've ever had the displeasure of dealing with. And they dare go the MMO route where a game lives and dies by customer support... lmao anyways Do not buy any Rockstar Multiplayer Focused game in the future. They showed they cant handle that market.
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Review
#994925 Review #994925 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Pros
  • Game itself
Cons
  • Customer service
  • Poor customer service hackers
  • Website design
Reason of review
Poor customer service
Loss
$20
Preferred solution
Let the company propose a solution
Tags
  • GTA5

Contact Rockstar Games Customer Service

Mailing Address:
Take-Two Interactive Software, Inc.
622 Broadway
New York, New York 10012
United States
Phone:
(212) 334-6633
All Rockstar Games Contacts