Product: Rockstar Games Customer Care Rating: 1 Star Clear all filters (17 of 57 reviews match)
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Rockstar Games in Highland Park, Michigan - Very bad customer service, I accidentally bought something and I have been sitting her for an hour trying to get in touch with rockstar so I can get a refund.

1.0
Details
Will not answer my calls and are wasting my time as an avid GTA V player.
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Review
#1678067 Review #1678067 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Not as described/ advertised
Loss
$900000
Preferred solution
Full refund

Rockstar Games in Pensacola, Florida - Not got my money

1.0
Details
Let me talk to someone for customer support your website does not help at all it sucks
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Review
#1609375 Review #1609375 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Poor customer service
Loss
$200

Rockstar Games in Battle Creek, Michigan - Takes to long to get someing done

1.0
Details
Your custermer service sucks cant never get some one on the phone get directed online get 50 differnt web pages how do u stat in bizzness its a *** joke
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Review
#1601696 Review #1601696 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Poor customer service

Rockstar Games in Albany, New York - Rockstar took all my money

1.0
Details
It wasn’t solved I’m also done with this *** all the grinding was all for nothing *** you all I’m done
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Review
#1598957 Review #1598957 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Poor customer service

Rockstar Games in Lake Worth, Florida - Need help with account

1.0
Details
I didn't have any help getting into a old account
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Review
#1589506 Review #1589506 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Poor customer service

Rockstar Games in Monterrey, Nuevo Leon - I traded in my CEO and i was supposed to get 1,120,000 but I didn’t get anything

1.0
Details
I didn’t get my money and i want it
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Review
#1577102 Review #1577102 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered

Rockstar Games in Elkridge, Maryland - Linked Account Issues

1.0
Details
They never got back with me
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Review
#1447970 Review #1447970 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Poor customer service
1.0
Details
Rockstar Games - Modders
Rockstar Games - Modders
Rockstar Games - Modders
Rockstar Games - Modders
Rockstar Games - Modders
I told R* about some modders that are still playing even when I reported them in game. All I got from R* rep was {Thank you for contacting Rockstar Support. I appreciate your cooperation in helping to keep GTA Online fair for all players. The most effective way to...
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1 comment
Edward Burton
#1710653
Video Game Expert

According to Rockstart Games FAQ page, if there is something you want to tell Rockstar Games, ask or bring to their attention, you should use Mouthoff and let them know at https://www.rockstargames.com/.

Review
#1430447 Review #1430447 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Cons
  • Rockstar does nothing to stop modders
Reason of review
Poor customer service
Loss
$50
Preferred solution
Scan account with level 1100 or more and banned them. They have modded accounts to get more money.
Tags
  • Gta V

Rockstar Games in Los Angeles, California - Awful

1.0
Details
Didn’t answer my phone call at all
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Review
#1409045 Review #1409045 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Poor customer service

Contact Rockstar Games Customer Service

Mailing Address:
Take-Two Interactive Software, Inc.
622 Broadway
New York, New York 10012
United States
Phone:
(212) 334-6633
All Rockstar Games Contacts

Rockstar Games - No answer and continued issues with the same ticket.

1.0
Details
This is by far the worst support experience I have ever had. Angry
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Review
#1408329 Review #1408329 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Poor customer service