Product: Rockstar Games Customer Care Clear all filters (2 of 66 reviews match)
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Rockstar Games - Modders
Rockstar Games - Modders
Rockstar Games - Modders
Rockstar Games - Modders
Rockstar Games - Modders
I told R* about some modders that are still playing even when I reported them in game. All I got from R* rep was {Thank you for contacting Rockstar Support. I appreciate your cooperation in helping to keep GTA Online fair for all players. The most effective way to...
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Edward Burton
#1710653
Video Game Expert

According to Rockstart Games FAQ page, if there is something you want to tell Rockstar Games, ask or bring to their attention, you should use Mouthoff and let them know at https://www.rockstargames.com/.

Review
#1430447 Review #1430447 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Cons
  • Rockstar does nothing to stop modders
Reason of review
Poor customer service
Loss
$50
Preferred solution
Scan account with level 1100 or more and banned them. They have modded accounts to get more money.
Tags
  • Gta V

Rockstar Games in New York, New York - RockStar is a ***-artist.

1.0
Details
Rockstar Games - RockStar is a ***-artist.
I got ban for some modder that came into the game and did something called a money drop. It doesn't matter how fast you run or where you hide it still drops on your head. I told the rep at rockstar what had happen but he didn't act like he cared. I asked him if he could pull the video session up and tell me the name of the hacker so I may sue him, he said no that they can't pull up such playback videos. I then asked how you can protect yourself from this money drop and he said deposit it into the bank and we will remove it. I'm sorry but a few friends did that who was not modding neither got banned for doing that as well. So I guess your screwed either way. Looking at videos online I saw there was a lot of members getting ban who did nothing wrong. I heard it was a scam by RockStar to boost sales by making people buy another product key to continue playing online with friends. I'm sad to say but I believe it.
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Review
#979073 Review #979073 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Pros
  • Game and the graphics
Cons
  • Hackers
  • Poor customer service
  • Customer support and modders
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund
Tags
  • Gaming Support
  • GTA5

Contact Rockstar Games Customer Service

Mailing Address:
Take-Two Interactive Software, Inc.
622 Broadway
New York, New York 10012
United States
Phone:
(212) 334-6633
All Rockstar Games Contacts

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