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Rockstar Games in New York, New York - RockStar is a ***-artist.

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Rockstar Games - RockStar is a ***-artist.
I got ban for some modder that came into the game and did something called a money drop. It doesn't matter how fast you run or where you hide it still drops on your head. I told the rep at rockstar what had happen but he didn't act like he cared. I asked him if he could pull the video session up and tell me the name of the hacker so I may sue him, he said no that they can't pull up such playback videos. I then asked how you can protect yourself from this money drop and he said deposit it into the bank and we will remove it. I'm sorry but a few friends did that who was not modding neither got banned for doing that as well. So I guess your screwed either way. Looking at videos online I saw there was a lot of members getting ban who did nothing wrong. I heard it was a scam by RockStar to boost sales by making people buy another product key to continue playing online with friends. I'm sad to say but I believe it.
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Review
#979073 Review #979073 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Pros
  • Game and the graphics
Cons
  • Poor customer service
  • Hackers
  • Customer support and modders
Reason of review
Poor customer service
Loss
$60
Preferred solution
Full refund
Tags
  • Gaming Support
  • GTA5

Rockstar Games - Customer Care Review

I'll open this up with saying I never go out of my way to leave a bad review but they definitely deserve it. I bought grand theft auto V, and at that 3 separate times. I bought it for Xbox 360, then for Xbox One, then for PlayStation 4. Rockstar was GLAD to take my money three separate times, and between buying the game and in game purchases, I had probably spent $250+ on which there was never an error. HOWEVER, when it came to helping me out with problems I encountered, such as not getting the money I BOUGHT in game, or TRANSFERING the characters from console to console, they didn't seem too enthusiastic to help me... actually, they didn't seem to help me at all. "Sorry. The bottom line is that you can't transfer between next gen consoles." "Okay but you can transfer from previous to next gen, right?" "Yes you can" "And if the transfer was made to my account in an error, you would've changed it correct" "Well yes" "So then it is safe to assume you can act as if this was an error and wipe it then transfer my old 360 to my PS4, correct?" "No you can't it was successful last time so nothing can be done." "Can't you give me some sort of reparation to make up for the fact that I've bought this game 3 times.." "Nope. Is there anything else i can help you with?"... Literally absolutely useless. Noncompassionate robots that did nothing but read off of a computer screen. Thanks rockstar, I'm glad you *** took money from a loyal customer on 3+ occasions with out a problem, but failed to reciprocate even a tiny degree.
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Review
#978153 Review #978153 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Poor customer service
If you have any problems with games that were purchased legally, don't call their customer no-service!You will be treated as a thief and get the same message from their band of idiots!!! THEY SUCK!!!! I will exercise my displeasure with my money from now on!!! If it...
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1 comment
Anonymous
#1175611

Yep thats exactly how rockstar works. Filty rats dont care about their game. Its just the money.

Review
#853270 Review #853270 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Poor customer service

Rockstar Games - Gta5 for ps3 online has not worked for 8days know

Hi I am a very pissed off customer gta online for ps3 has know not been worrking for 8god dam days an my system an internet and my game disc are all in great condition and everyone Iknow is not having any problems so why am Iwhen Ilive not even ten minutes away from my brother an it works great their Ilive in brampton ontario an my online name is thenextguy420 oh an not to mention all your other rockstar games online work fine so you either fix this by this time tomorow wich well be 9days Iwell smash every rockstar game ihave an toss em aswell Ihave at least 50 other people who well join me doing so an none of my many friends well ever think about buying your games again this is extremly ridiculous an you have billions of dollars to fix it so do so
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Review
#467372 Review #467372 is a subjective opinion of poster.
Service
Rockstar Games Customer Care