Product: Rockstar Games Customer Care Clear all filters (51 of 51 reviews match)
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Rockstar Games - No answer and continued issues with the same ticket.

1.0
Details
This is by far the worst support experience I have ever had. Angry
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Review
#1408329 Review #1408329 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Poor customer service

Rockstar Games - Someone is using God Mode on PS4

4.8
Details
I was doing club work when I seen I couldn’t kill him
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#1401833 Review #1401833 is a subjective opinion of poster.
Service
Rockstar Games Customer Care

Rockstar Games - The worst of the worst

No customer service what so ever, trying for months, stencil messages, telling you no usefull information, at the best it gets you only angry and real cross. Why is this to short, i cant describe a *** service even more. Are you guys nutts? i aint here to write a damn book about r* rubbish services. {{Redacted}}
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#1379694 Review #1379694 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Poor customer service
Please note that the Rockstar social club email address does not work and the download for GTA has not been working for 2 weeks. Payment was sent but no return call and informed to send a request but need to verify email address. If you call the 212 number is New York...
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Review
#1364736 Review #1364736 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Cons
  • Gta download did not work
Reason of review
no service of download
Loss
$40
Preferred solution
Full refund

Rockstar Games - Cant play with friends

1.0
Details
I have put in tickets and now im ready for legal action. I have been kind and as clear about the issue as possible even gave them my number. They are unwilling to fix the issue. I am very good at networking and i KNOW they can go to servers and fix the connection issue.
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#1343462 Review #1343462 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Poor customer service

Rockstar Games - No answer

No answer was waiting for a response
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Review
#1333259 Review #1333259 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Poor customer service

Rockstar Games - Didn't receive my pre order bonus

1.0
Details
I tried to call because i didnt receive my pre oder bonus multiple times no one answer my problem hasnt been resolved and im upset about it please call me back so we can resolve the issue!!!
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Review
#1332338 Review #1332338 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Poor customer service

Rockstar Games - Customer service

1.4
Details
As I scroll through all the q@a I dont see any answers from rockstar. I can’t even contact you by phone. I think it’s quite ridiculous.
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Review
#1325583 Review #1325583 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Poor customer service

Rockstar Games - The game saying that there's outages and maintenance going o

I tried contacting them but they do not answer and even if they do they just send me straight to voicemail and it said all operators are on call right now
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Review
#1316943 Review #1316943 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Poor customer service

Rockstar Games - Could solve my issue. I feel Robbed

2.8
Details
Not getting a car i paid for. support are not doing their job. Now all they say is they dont have any proof. I paid over 900,000 for a car that didnt show up. I just want the same support from rockstar that we give you. Support has gotten lazy .
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Review
#1313972 Review #1313972 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Poor customer service