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Rockstar Games
Reviews and Complaints
Reviews Chart
$50.3M
CLAIMED LOSSES
4K
TOTAL REVIEWS
76.6K
PAGE VIEWS
7
ISSUES RESOLVED
Gta5 online will not work Xbox 1
Gta online not loading keeps coming up with unable to connect to rockstar server
ID
Product
Rockstar Games Video Game
Pros
- I just want to play with my freinds
Cons
- Rarely works
Preferred solution
Gta5 server fixed
I accidentally purchase
I was at my friends and my brother bought an arcade and nano drones at the arcade and I would like a refund
ID
Product
Rockstar Games Gift Card
Pros
- Great game have played it for years
Cons
- Pricing shark cards
Preferred solution
Full refund
I upgraded insurgent and it didn't save twice.
I upgraded my insurgent fully two times and it did not save either time which caused me to lose about 1 million in total
ID
Loss
$900000
Preferred solution
Full refund
When I try to get in GTA online , it says Rockstar services unavailable and also says files required for GTA online......my GTA online was fine until the next time I opened it , it started to do that
It alerts me and I tried several times to get this alert out but it doesn't want to get out
ID
Consistently sent to sessions alone losing money and crew members
Phone number said it does not provide customer support
User's recommendation: Just email.
ID
Product
Rockstar Games Grand Theft Auto Video Game
Pros
- Open world
- Gta 5 is a very fun game to play
- Amazing gameplay and all around good times
Cons
- Bad customer services
- Sometimes there is bugs and glitches
- No support at all
Preferred solution
Fix your game!
PissedConsumer.com fights for consumer rights
2 step verification
I used the qr app only iPhone to verify 2-step, but it completely *** it up because I didnt use the right app.
User's recommendation: 8/10.
ID
Location
Norfolk, Virginia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
I've been meaning to send this email a while ago just have undergone a tough couple of months. I have previously had a PSN account which I have spent hours upon hours playing gta 5 on. I had spent money and time getting a lot of money and vehicles etc. That account was...
View full review
ID
Product
Rockstar Games Account
Pros
- I get to play the game
- Content they put out for the game
- I played alot of years
Cons
- Needs to fix the money problems
- Zero support
- Faster response
Loss
$50
Preferred solution
Let the company propose a solution
Account theft
someone has stolen my gta account and have been doing money glitches and rockstar has sent me an email about my account being reset and I managed to log back in and I ive been reset and I need to get to rockstar so I can get my account back hopefully rockstar can reach out to me
ID
Product
Rockstar Games Account
Preferred solution
To receive everything I had before the reset
They banned my account
Update by user Aug 31
the game wants me to make a new character
Original review posted by user Aug 28
They banned my 5-year-old account ID
Product
Rockstar Games Grand Theft Auto Video Game
Pros
- Open world gaming
- Good graphics good game entertaining
Cons
- Greedy
- Zero respect for the customer
- Expensive
Loss
$15
Preferred solution
Let the company propose a solution
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3986 reviews
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This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerBanned in gta online
My Xbox was hacked back in late July of 2020 and I just got it back on August 21st, 2020. Then, this morning on August 27,2020, it showed that I was banned on GTA V Online. Im assuming it was from the person that hacked my account and I would like my account back because I worked really hard to get to where I was. Thank you.
User's recommendation: Keep an eye on your account and secure your passwords.
ID
Product
Rockstar Games Account
Pros
- Fun
- Great content
- Really great game it my first problem
Cons
- Banned
- Slow startup
Loss
$100
Preferred solution
Unban Account
The game takes your hiest money befor you get it
Please I want my money back
User's recommendation: Make them fix the hiest.
ID
Location
Gulf Shores, Alabama
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerGta5 online
It won’t let me online in gta
ID
Pros
- Very fun and addictive game
- Amazing game development
- Great story lines
Cons
- Bad customer services
Preferred solution
Let the company propose a solution
I’m mad i want my money
cvhjjji gg ggvvvybb b bbbgh mad sad and heartbreaking User's recommendation: rffb by ui.
ID
Product
Rockstar Games Megalodon Shark Refill Card
Pros
- I have my levels
- Good games
Cons
- Buying a cash card but not getting the money
- Not getting the car
Loss
$999999
Your service take me off and when I went back onto your servers my girl was deleted when I lost my main character was deleted when you kick me off The Rock The Rock Star service kick me off I was wond
I was trying to delete my second account in my main account girl got deleted by accident after after I got kicked off your service when I log back in my main account was gone please help me get it back thank you hello. I was playing the game and you and it crashed and I lost my main girl account.
ID
Location
Oak Hill, West Virginia
Product
Rockstar Games Account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer Verified BuyerThis review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Special offer dispute
I bought a shark card when I had a deal going on for a bonus whenever I buy it but I didn't get the bonus it's been a week, Hey it's been an almost a month now and I still have received my bonus funds for the special offer I had, I have screenshots if of the date I purchased them if you would like to see.
ID
Location
Burlington, North Carolina
Service
Rockstar Games Deal
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Just gana take down the servers if y’all gana take accounts from some stupid bug y’all allowed y’all *** up