Rating: 2 Stars Clear all filters (131 of 2128 reviews match)
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Rockstar Games review: Did not receive item

1.8
Details
I paid for twitch prime and did not receive free arcade property
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Review
#1730109 Review #1730109 is a subjective opinion of poster.
Product
Rockstar Games Grand Theft Auto Video Game
Pros
  • Content they put out for the game
Cons
  • Modders
  • Not being able to get a refund because they dont reply to emails
Reason of review
Return, Exchange or Cancellation Policy
Loss
$13
Preferred solution
Deliver product or service ordered
Tags
  • games grand theft auto 5
  • Rip Off Company
  • Solution Now

Rockstar Games review: Your servers are trash right now

1.5
Details
Every time I try to join my friend it doesn’t let me and every time I go to go online it doesn’t let me in nor my friend
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Review
#1715375 Review #1715375 is a subjective opinion of poster.
Pros
  • I love gta
Cons
  • Servers are always trash
  • Pricing shark cards
  • Company ripping off thousands of people on the app store
Reason of review
Poor customer service
Preferred solution
Deliver product or service ordered
Tags
  • Online Reset

Rockstar Games review: My money missing from a car i have sold

1.9
Details
I went to sell my deveste eight,and it said i would get 1.6M for it and when i went to sell it only gave me 162,000 dollars.And now my money is missing and i am not happy right now,because i wanted to buy a new car.
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Review
#1707507 Review #1707507 is a subjective opinion of poster.
Product
Rockstar Games Video Game
Reason of review
Poor customer service
Preferred solution
A refund on my rockstar account in gta5 for the ps4 witch is a price of 1.5M

Rockstar Games review: Trouble with RDR2 on PlayStation.

2.0
Details
Wasn't a customer support number. Need someone I can talk to.
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Review
#1705081 Review #1705081 is a subjective opinion of poster.

Rockstar Games review in Slagelse, Zealand: Stay away from Rockstar products ,no response after sale.

1.5
Details
Rockstar Games review - Stay away from Rockstar products ,no response after sale.
Rockstar games simply do not respond , regardless of how many Support tickets i provide through the offical channels i get a generic response and the tickets get marked as resolved after that without a proper solution to the issues at hand, i tried Twitter with no response, Facebook = no response, they do not respond, and the product they sold is currently too flawed to play for longer periods of time despite following support guidelines.
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Review
#1704595 Review #1704595 is a subjective opinion of poster.
Product
Rockstar Games Video Game
Pros
  • Good game
Cons
  • Bugs not fixed for pc release red dead redemption 2 pc
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Rockstar Games review in Houston, Texas: I was happy but got disappointed

2.0
Details
Aparently there is no longer character transfer. Its like getting punished for not buying another copy of the game for xbox one. I worked hard to get to level 60 or so.. i had alot of nice to me stuff. Now i cant have any of it.
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Review
#1695074 Review #1695074 is a subjective opinion of poster.

Rockstar Games review in Nelsonville, Ohio: Reporting racist groups and abuse

2.0
Details
The 514 Crew or whatever they’re called not only are they motivated by racism say obscene racist things to any player who they play with telling people to kill themselves etc. they cheat it doesn’t work if you block them and I’ll submit video evidence if they don’t get blocked and they also have a rebel flag too. I think this group should just be disband.
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Review
#1694419 Review #1694419 is a subjective opinion of poster.
Product
Rockstar Games Grand Theft Auto Video Game
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution

Rockstar Games review: Lost money in gta online

1.5
Details
I can’t gain access to a hotline for GTAV I would like to talk about how to get my money refunded
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Review
#1684443 Review #1684443 is a subjective opinion of poster.
Product
Rockstar Games Grand Theft Auto Video Game
Pros
  • So much to keep you busy in the online game
  • Good game
  • Fun game
Cons
  • Bad customer services
  • Trying to get consumer service to contact me
  • Will not help fix problems when they are wrong
Loss
$106
Preferred solution
Full refund
Tags
  • Solution Now
  • Gta V

Rockstar Games review: Dissatisfied

2.0
Details
Hey there, my cousin accidentally deleted my GTA 5 online character I play on PS4 My PSN ID is: yolo-3831 and the email is sufyaanhussain4@gmail.com. My social club email is also the same. My nickname on social club is “official_sufy” I had 2 characters one was near rank 176 or so. And the other I copied rank 120 I played on my 2nd character for a bit I am now rank 121. So the least you could do is put my money and my RP and my stats onto the other character please? I am very frustrated could you do this for me please. Thanks
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Review
#1684330 Review #1684330 is a subjective opinion of poster.
Product
Rockstar Games Grand Theft Auto Video Game
Reason of review
Poor customer service
Preferred solution
I want the company (rockstar) to move my rank, stats, money to my other character because that’s the least they can do and it’ll make me happy

Contact Rockstar Games Customer Service

Website:
Mailing Address:
622 Broadway
New York, New York 10012
United States
Phone:
(212) 334-6633
All Rockstar Games Contacts

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Latest Question

Rockstar Games Questions
2.4
Details
Rockstar forced PC users to log in using their new launcher. When it opens for the first time, an authenticator pops up asking to verify your e-mail, which I assume is to link it to your social club account. Mine popped up with an e-mail that is not mine, and the...
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Review
#1682856 Review #1682856 is a subjective opinion of poster.
Product
Rockstar Games Account
Preferred solution
reset the validator to my actual email as the technician proposed and let me log into my game.