Unclaimed
Rockstar Games
Reviews and Complaints
69M
CLAIMED LOSSES
4.7K
TOTAL REVIEWS
95.3K
PAGE VIEWS
14
ISSUES RESOLVED
Rockstar Games Reviews
New Reviewer
Can’t get a bond if anyone about refund
Tried to purchase 100 dollar shark card it said there was an error so I tried again it told me there was an error again. When I logged into the game it said both of my purchases were successful even though I only wanted one card so I need 107.25 credited back to me bank account and $8million gta money taken back I only wanted one. And now I cant get a response to get the money back and the phone number does nothing but tell you to go to the website 
1 comment
ID
Location
Lexington, Kentucky
Loss
$107
Preferred solution
Full refund
New Reviewer
My son got a year of on line GTA 5 to play with friends and payed 59.99 and then first 5 min on he got bad sport for 1 year 4 months and 28 days for turning off / quitting a match that no one was in
My son got a on line $59.99 year pass to play on line and fist 5 min in to a match he got bad sport for 1 year 4 months and 28 days this is crap why play a game that u get bad sport ! For playing a match that no won joined then put you in bad sport what a scam !
User's recommendation: No !
1 comment
ID
Location
Imperial Beach, California
Pros
- Game is fun
Cons
- Need a active customer service phone
- Need a active customer service phone number
Loss
$60
Preferred solution
My son not in bad sport for 1 year 4 months and 28 days he plays to have fun and dose not do anything but play with friends and race
I literally can't contact anyone for help
GTA 5 says I'm not logged into social club but I am and won't let me online try to contact rockstar it's all generic questions and generic answers 
ID
Location
Huddersfield, England
New Reviewer
Nobody said anything
My game keeps freezing/crashing in the middle of missions & heist. I cant land my plane i stole from the prison break setup, its like a wall when I try to turn in the garage. I couldnt walk in the Lester Mission for 2 days , kept turning off the game turning it back on
ID
Location
Spartanburg, South Carolina
Preferred solution
Let the company propose a solution
New Reviewer
Because your response time sucks
Im having red dead redemption two problems and youre not helping get back to me as soon as possible TF
User's recommendation: Don’t buy anything from them they’re trash.
ID
Location
Providence, Rhode Island
New Reviewer
Bad sport lobby gta5
I have been put in the badsport lobby for 1 year and a half i pay alot of money to play and i was behaving no diffrently than anyone else we are playing a game that was created to be aggressive. and ive spent alot of money to have the tools to be competitve why am i being punished time and time again for being aggressive in a game that is designed for kills explosions and chaos. Spend thousands on systems head sets games and shark cards then you use the stuff you buy and they ban you im.done with rockstar. Matt B
User's recommendation: Dont play gta5 if your going to be aggressive and blow up alot of people or cars they ban people for using the items they sell em pick another game bunch of sissys on here.
ID
Location
Statesville, North Carolina
Preferred solution
I want to be taken out of the dunce lobby im being punished for being a great player just to aggressive for the sissys on todays gta 1 and ahalf years who the *** bans a paying player for a year and a half for being aggresive
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerGot banned bec off some one else
Got banned BEC of my little brother so this what hapend and my bother did not tell me so now i cant play GTA online
User's recommendation: let them respond on calls.
ID
Location
Cairo, Cairo
Preferred solution
I want to get unbanned and I promise it wont happen again
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI want my refund
Yes I'm highly upset and proboley will not deal with rock star again those games are extremely glitchy please give me my money back
ID
Location
Lewisville, Texas
Loss
$65
Preferred solution
Full refund
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New Reviewer
Activate
No answer no helpnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnnn.
User's recommendation: Answer your calls.
ID
Service
Pc Game Supply Customer Care
Pros
- All the graphics on the games are extremely good
Cons
- No help
Loss
$60
Preferred solution
Let the company propose a solution
New Reviewer
No answer
I need help with one of your games I bought it on Amazon and it never played they replaced it 3 times
ID
Cons
- No help
Loss
$60
Preferred solution
Help to activate
New Reviewer
My oppressor got lost I called the insurance nothing it's not in the in the truck it's nowhere to be found I work really hard to get the oppressor and Rockstar don't do nothing about it that's almost two million dollars three million dollars in GTA PS4 I am a clean...
View full review
ID
Loss
$309025
Preferred solution
Full refund
Good evening I'm Marlonjackson36@***.com. I want to file a complaint and warn Rockstar of the violations of the constitution rights of players. GTA 5 was created for Adults only due to the content of the game. Language is # 1 there's cussing throughout the game . Not...
View full review
ID
Location
Brandon, Mississippi
Loss of money and horse I brought always arrives dad from full health
Listen Im getting really pist off with the lack on content on read dead online 2 its a absolute joke. My problem is that I paid for a $206 moonshine recipe but all I get when done is $131 which is a absolute joke again and to top that I brought a horse for $1000+ dollars and no matter what saddle I put on that dumb animal with full health he arrives back almost dead every time I want refund and you can take it back or if I could of I would of shot the dumb animal by now so please help me out before I leave this game for poor customer service and *** content
ID
Location
Oxford, England
New Reviewer
Can't recover an account,I forgot the security answer
Recovering an account that I have forgotten the password,and the answer to my security question,I keep trying to recover it but it keep sending me to the security question witch is the birthday of the account,I be been with rockstar for ever now and its kind of sad that I cant get help from rockstar,,can I get help?
User's recommendation: I wouldn’t be able to give good ratings when I get no kind of help support.
ID
Location
Newark, New Jersey
Pros
- Amazing gameplay and all around good times
- Amazing game development
Cons
- Treats paying consumers like trash
Preferred solution
My account recover so I can add ps plus to it
New Reviewer
Didn't get money on Megalodon card
I spent my money on a Megalodon card and didnt get 8 mill Hggbvbbbvgbbbbbbbbb Sorry have to put one hundred
ID
Location
Killeen, Texas
Loss
$188
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All those menus you clicked thru to make the purchase said there are no refunds. Are you really this stupid?