I bought GTA5 when it came on sale 2/18/17 or so, sold some counter strike skins to get it. I played it for about 4 or 5 days and had a lot of fun.
But i launched the game today and got a message that said i was suspended for a month and would lose all of my progress. I promptly called RockStar "Technical" Support and talked to a phone representative. After about 15 minutes the man found my account and he told me that i was suspended for either "modding, cheating, abusing game mechanics, or hindering the game play of other players". When i asked to hear what i did i was told that they did not have that information to give me.
I asked why and they said "we are only here for technical issues. I then asked if anyone would know or have any way to tell me how to get rid of the suspension. I was told that there was no way for them to find out why i was banned. So i made the assumption that there was no way that i would have the suspension so i gave up trying to get the rep to help me because clearly there was nothing that they were willing to do.
I can surly say that i did NOT cheat or *** or do any of the other things that the Rep said that i could have done to get the suspension. And furthermore, i was given a reward twice that gave me 2000$ for being a "good sport". Also, the items that i had only valued around 600 thousand dollars (not very much money in the game). i got all of my money fairly and did not in any way cheat.
I would like to close by saying Grand Theft Auto is a great game, but i believe i was unfairly given a suspension. I would NOT suggest this game for anyone that would only play online, as how i was treated.
Howerver the single player is very fun. Thanks, James
Product or Service Mentioned: Rockstar Games Account.
Reason of review: Poor customer service.
Preferred solution: My Suspension Taken Away .
Rockstar Games Pros: Single player, Community.
Rockstar Games Cons: Costumer service.