Contact Information

Rockstar Games Phone Numbers

Corporate Office:

  • (212) 334-6633 622 Broadway, New York, NY
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Rockstar Games Chat:

Rockstar Games Email:

Corporate Office Address:

Take-Two Interactive Software, Inc.
622 Broadway
New York, New York 10012
United States



Help in Social Networks:

Summary of Rockstar Games Customer Service Calls

7991 TOTAL
00:37 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Rockstar Games to Ask about:

Account Question:

  • “Cant log into GTA”
  • “Money taken out of my account”
  • “My account”

Product/ Service Question:

  • “Game not working” , Review # 1728238
  • “Gta5 xbox 1 not working for the last 7 weeks will not load past the loading screen”
  • “Cannot connect to GTAV online” , Review # 1720076

Cards Question:

  • “Shark card didn’t work”
  • “Shark card purchase issues” , Review # 1726219
  • “Shark card”

Request for Information Question:

  • “Compaint about a game”
  • “How to mod gta5 forps4” , Review # 1726724
  • “Two step verification failed”

Shipping and Delivery Question:

  • “Did not receive item” , Review # 1730109
  • “I claimed the twitch prime pack but haven't gotten the rewards yet”
  • “Missing items”

Refund Question:

  • “I need it refund a car I bought by accident”
  • “Purchase problem and Refund”
  • “I need to refund a purchase”

Payments and Charges Question:

  • “I haven't recieved my rebate on the twitch prime fort zancudo hangar 3499”
  • “Getting charged twice in gold purchases”
  • “About unauthorised money from my account” , Review # 1694127

Activation/ Cancellation Question:

  • “Activate” , Review # 1725486
  • “Product activation”
  • “I need an activation code for rockstar games launcher”

Staff Question:

  • “Rockstar cloud services are unavailable”
  • “Yah are the worst service ever get your *** together yah need to fix the loading screen when I finish my missing it just stay loading for no reason and i have to turn my Xbox off and star it again also I been getting kicked out all day” , Review # 1683217
  • “I need customer service please”

Return/ Replace Question:

  • “Need money back for a car I replaced” , Review #1725545
  • “I just started playing your game in I had an oppressor an I my garage was full so I replace the oppressor because I thought it was going to go to my other garage .plz can I get it back”
  • “I want to return something i bought on gta online”

Employment Question:

  • “My debit card was denied but I was still charged”
  • “Fix your game I can't get in a job”
  • “Getting tired of every time I get on and do a job I get kicked out in the middle of that job saying unable to connect due to Rockstar server error I'm getting very annoyed when that happens I have to restart my Xbox just too play the game again” , Review # 1386318

Website/ Application Question:

  • “Website is not solving my problem”
  • “It won’t let me buy cars online on the website” , Review # 1622127
  • “Nobody has bothered responding to my online chat ticket via rockstar support website i bought whale shark cash card and only recieved the normal amount and did not recieve the bonus 2.5million as advertised while loading gta online.”

Other Question:

  • “My car went missing in gta5”
  • “Heist”
  • “Gta online problems”

Rockstar Games Rating Stats

2.9 out of 5 stars
based on 910 reviews
See all 2126 reviews

Rating trend


Rockstar Games Privacy Policy
To read more:
Top Rockstar Games Services

Customer Care, Deal

Top Rockstar Games Products

Grand Theft Auto Video Game, Video Game, Account

Rockstar Games Pros and Cons

Pros: Had lots of fun playing with friends, Game itself, I love gta, Game overall, Content they put out for the game

Cons: Customer service, Trying to get consumer service to contact me, Very hard to earn money and badsport is annoying, Poor customer service, Not being able to get a refund because they dont reply to emails


Rockstar Games is a  video game development company. The company has been on the market since 1998. It is headquartered in New York. Rockstar Games has brought to the market such games as Max Payne 3, Grand Theft Auto, L.A. Noire and Red Dead Redemption, etc. Rockstar Games has its own social club which is considered to be an online gaming service. Game information, trailers and screenshots are available on the website of the company. Rockstar Games has its own game engine which is called Rage. It is used for games simplification on Xbox, Mac and Windows systems, etc. Rockstar Games also has its own warehouse of music CDs, apparel and collectibles. Mobile games, PC games, games demos and soundtracks can be downloaded directly from the website.

Rockstar Games reviews and complaints

Rockstar Games is ranked 19 out of 440 in Games and Movies category

Area Served

USA, Other, Worldwide

Payment Methods

MasterCardVISAAmerican Express

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