Rockstar Games Phone Numbers and Emails

Toll-Free Number:

  • (866) 922-8694
Send Message

General Info:

  • (212) 334-6633
    Rockstar Games
  • (646) 536-2842
    Take2Games

Rockstar Games Emails:

Customer Service
Delete a Social Club Account
Legal
Copyright Infringement Inquiries, Privacy Inquiries
Technical Support
Website Issues
support@rockstargames.com
Is this your business?
More phone numbers and emails Less phone numbers and emails
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Contact Information

Rockstar Games Website:

Rockstar Games Help Center:

Corporate Office Address:

Rockstar Games, Inc.
622 Broadway
New York, New York 10012
United States

Other Info (opening hours):

Mailing Addresses:

Privacy Inquiries

Take-Two Interactive Software, Inc.

110 W. 44th St.

New York, NY 10036

United States


Take Two Interactive Software Europe Limited

Take-Two House, 30 Cleveland St.

London, W1T 4JD

United Kingdom

More contact details

Fax:

+1(646) 941-3566

Rockstar Games Customer Service Reviews

2.4 / 5
Poor
Jerry L Bdo
Lost vehicles GTA online
stars-rating stars-rating stars-rating stars-rating stars-rating
2.0

Like I said,still waiting on a call,still have a existing problem,and needs to be resolved. 937-417-**** Jerry lawrence.

Read full review
Deborah H Tef
30 day ban and deleted a very high level character that took months and months of quests/challenges to make

I need an explanation or a restoration of an account you erroneously deleted, my son, wife and I (his mother) have been playing quietly in PRIVATE game play and I am just learning because they love the game so have started me playing after work. I come home today and my son is very very upset that his level 150 or whatever very high level and a ton of work to make it has been completely deleted with no explanation warning or anything PLUS a 30 day BAN...

How can someone who does not play out in the world have this happen??? I believe the mistake is on your part and you just did a close to who ever was suppose to be a bad player and deleted my son's character... I am unable to call because no one will answer the phone... I have tried live chat but they want 56 dollars to chat ...so stupid on that one too...

where is customer support and why was this done without any warning no chance of appeal... ugh just terrible

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Lewis W Vzp
My gta v account

The call never connected the call with rockstar. Im surprised that suck a know company would have such terrible customer service support.

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Scott G Yxv
Lost mk2 opressor gta 5
stars-rating stars-rating stars-rating stars-rating stars-rating
3.0

I love the games they make. But you can't speak to a person.

I'm a gta+ member, and I spent $100 on a in game purchase. The vehicle I bought I had it for 2days and it disappeared completely. I feel like I was robbe.

Am I out of my $100. Or will I get my vehicle or money back?

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How Good is Rockstar Games's Customer Service?

Kenitra Pzf
Kenitra Pzf
Feels Disappointed | Mar 15, 2024

No experience

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Tej Xdg
Tej Xdg
Feels Satisfied | Mar 09, 2024

Thank you

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Dejuana Xkx
Dejuana Xkx
Feels Disappointed | Mar 08, 2024

They suck im a un happy customer

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Allyne Abg
Allyne Abg
Feels Disappointed | Feb 28, 2024

*** ***

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Tafarie E
Tafarie E
Feels Disappointed | Feb 23, 2024

Just give me my money back

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Bobby Y Xfy
Bobby Y Xfy
Feels Disappointed | Feb 07, 2024

I have an issue with migration from GTA5 PS4 version to GTA PS5 version and reached out for help and no one has reached out. It's been about a week

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Summary of Rockstar Games Customer Service Calls

32.5K TOTAL
CALLS
00:40 AVG CALL
DURATION
6% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Rockstar Games?

Product/ Service Question:

  • “Can't link my gta v account”
  • “I downloaded gta 5 but not received an activation code”
  • “Grand theft Auto online not working the rockstar app wont launch my game”

Account Question:

  • “I got reported for no reason on my account 2 streaks and I don't know why on GTA V my gamertag just TOXICSMOKE96#850 when I've been salvage yard and clucking Bell DLC and auto shop And agency and Cayo perico pay and hanger and we're five big warehous”
  • “Yall baned my account”
  • “Hacked account”

Request for Information Question:

  • “Not getting my 2 step verification code on my email”
  • “I need help with my account”
  • “Verification email problem”

Shipping and Delivery Question:

  • “I had a car that I had in my garage for months and just now sold it and the price on me was 2 million something and I didn't get my money for the car I sold so I'm wondering what's going on”
  • “Lost items”
  • “I did the casino heist twice and didn't get paid”

Cards Question:

  • “Shark card issue”
  • “I accidentally bought a shark card for pc instead of my Xbox”
  • “Cant redeem my shark card money cause my code not working for gta online”

Refund Question:

  • “Refund”
  • “Get money back”
  • “My jet that I bought with hard earned money did not appear and I never got it so I would like a refund in gta currency and I'm very angry I'm a seasoned vertan of rockstar games I am very angry”

Payments and Charges Question:

  • “Missing money in gta5 online that' bought”
  • “It charged me twice and didnet give me gta 5”
  • “Money fraud”

Activation/ Cancellation Question:

  • “You didn't give me my activation code”
  • “Activation”
  • “I can't find my Rockstar activation code”

Return/ Replace Question:

  • “Need to return Mobile Operation center”
  • “I need to change my current email”
  • “To change my email”

Staff Question:

  • “Customer service”
  • “Customer Service Rockstar Account”
  • “Service menu not showing”

Employment Question:

  • “Y'all wanna *** me and say spend 4 million on a car but give *** me in the *** when i do heists and jobs”
  • “Issue with jobs in gta”
  • “Can't access job list in online only everything else works”

Website/ Application Question:

  • “Votre site de bs”
  • “Website is not solving my problem”
  • “Website Issues With A Transaction”

Other Question:

  • “I don't have my business”
  • “To migrate grab 5 charters”
  • “Update and change info”

About

Related Companies

Take Two Interactive Software, NBA 2K League, Rockstar North, Private Division, Ghost Story Games

Summary

Rockstar Games is a  video game development company. The company has been on the market since 1998. It is headquartered in New York. Rockstar Games has brought to the market such games as Max Payne 3, Grand Theft Auto, L.A. Noire and Red Dead Redemption, etc. Rockstar Games has its own social club which is considered to be an online gaming service. Game information, trailers and screenshots are available on the website of the company. Rockstar Games has its own game engine which is called Rage. It is used for games simplification on Xbox, Mac and Windows systems, etc. Rockstar Games also has its own warehouse of music CDs, apparel and collectibles. Mobile games, PC games, games demos and soundtracks can be downloaded directly from the website.

Rockstar Games reviews and complaints

Rockstar Games is ranked 81 out of 1282 in Games and Movies category

Area Served

USA, Other, Worldwide, UK, Europe, Asia, Canada

Payment Methods

MasterCardVISAAmerican ExpressPayPal

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