Contact Information

Rockstar Games Phone Numbers

Corporate Office:

  • (212) 334-6633 622 Broadway, New York, NY
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Rockstar Games Chat:

Rockstar Games Email:

Corporate Office Address:

Take-Two Interactive Software, Inc.
622 Broadway
New York, New York 10012
United States

Fax:

646-941-3566

Help in Social Networks:

Summary of Rockstar Games Customer Service Calls

6793 TOTAL
CALLS
26% SUCCESSFUL
CONNECTIONS
00:37 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Rockstar Games to Ask about:

Account Question:

  • “Would like to try and get money back for the yatch, my little brother bought it on my account instead of his own”
  • “It says I can't log in an error code pops up I am upset because I paid for this”
  • “Won 50 grand on casino wheel and it TOOK 50 grand from my account instead”

Cards Question:

  • “I bought a great white shakr card and never got the money”
  • “Shark card purchase issues”
  • “Not getting the bonus money for shark card” , Review # 1643909

Shipping and Delivery Question:

  • “I did not receive my in game item in red dead redemption 2”
  • “Order not delivered”
  • “Did not receive item”

Request for Information Question:

  • “I have a question about grand theft auto 5 story mode” , Review # 1654055
  • “Ask a question”
  • “Cause i don’t remember my email and password for rockstar”

Refund Question:

  • “Ingame refund”
  • “To refund a purchase in gta 5”
  • “Refund on oppressormk2”

Product/ Service Question:

  • “Broken GTA character”
  • “My game keeps crashing for no reason”
  • “Buying something i didnt mean to”

Staff Question:

  • “Services are unavailable” , Review # 1638084
  • “Game service unavailabletried everything”
  • “Rockstar cloud services are unavailable”

Payments and Charges Question:

  • “I have 2 charges of $32.09 each on my bank statement from you on Aug. 1, 2019. I ordered nothing. Dont even know what thisis. Ecpect a fuull refujnd by end of wee. Pleasecall to get this resolved.”
  • “Didn’t get rebate for Penthouse” , Review # 1614676
  • “Invalid transaction”

Activation/ Cancellation Question:

  • “Need help with gta 5 pc activation code”
  • “Need help with activation code”
  • “I need new activation code”

Return/ Replace Question:

  • “I want to return something i bought on gta online”
  • “Gta5 replaced multiple cars”
  • “Need help on changing email”

Employment Question:

  • “Fix your game I can't get in a job”
  • “Get kicked after finishing a job and don't get paid” , Review # 1323835
  • “Not getting a car i paid for. support are not doing their job. Now all they say is they dont have any proof. I paid over 900,000 for a car that didnt show up. I just want the same support from rockstar that we give you. Support has gotten lazy .” , Review # 1313972

Website/ Application Question:

  • “It won’t let me buy cars online on the website” , Review # 1622127
  • “Twitch not working and website not allowing me to submit a ticket”

Other Question:

  • “There's a problem”
  • “Money fraud”
  • “A modder took all my rp”

Rockstar Games Rating Stats

2.9 out of 5 stars
based on 804 reviews
See all 1846 reviews

Rating trend

About

Rockstar Games Privacy Policy
Top Rockstar Games Services

Customer Care, Deal

Top Rockstar Games Products

Grand Theft Auto Video Game, Video Game, Account

Rockstar Games Pros and Cons

Pros: Had lots of fun playing with friends, Game itself, I love gta, Game overall, New content and a great game

Cons: Customer service, Spending real money about 170 dollars worth, Rampant hacking and exploiting at the cost of honest players, Poor customer service, Website design

Summary

Rockstar Games is a  video game development company. The company has been on the market since 1998. It is headquartered in New York. Rockstar Games has brought to the market such games as Max Payne 3, Grand Theft Auto, L.A. Noire and Red Dead Redemption, etc. Rockstar Games has its own social club which is considered to be an online gaming service. Game information, trailers and screenshots are available on the website of the company. Rockstar Games has its own game engine which is called Rage. It is used for games simplification on Xbox, Mac and Windows systems, etc. Rockstar Games also has its own warehouse of music CDs, apparel and collectibles. Mobile games, PC games, games demos and soundtracks can be downloaded directly from the website.

Rockstar Games reviews and complaints

Rockstar Games is ranked 23 out of 420 in Games and Movies category

Area Served

USA, Other, Worldwide

Payment Methods

MasterCardVISAAmerican Express

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Rockstar Games Stats

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Number of Reviews

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Number of Comments

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Number of Calls

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