Contact Information

Rockstar Games Phone Numbers

Corporate Office:

  • (212) 334-6633 622 Broadway, New York, NY
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Rockstar Games Chat:

Rockstar Games Email:

Corporate Office Address:

Take-Two Interactive Software, Inc.
622 Broadway
New York, New York 10012
United States



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Summary of Rockstar Games Customer Service Calls

9237 TOTAL
00:37 AVG CALL

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Rockstar Games to Ask about:

Account Question:

  • “Somebody logged onto my account and spent everything I had in the past 2 days”
  • “To see if I can get my gta 5 account back” , Review # 1770744
  • “GTA online account issue”

Product/ Service Question:

  • “Controls aren't working”
  • “Gta5 not letting me buy arcade”
  • “Cannot connect to GTAV online” , Review # 1768278

Cards Question:

  • “Shark card”
  • “Shark card purchase issues” , Review # 1767262
  • “In shark card bonuses”

Request for Information Question:

  • “Gtav I have questions that need answered”
  • “Need to talk to a costomer services person”
  • “When I went to use the restroom my friend was at my house and bought the monster truck at the time I didn't care about it because he would use it when he would come over but he moved and I can't figure out how to sell it”

Shipping and Delivery Question:

  • “Me and my friend were playing the casino heist and for some reason it only happens for gold we open all the doors and then we try to get the last cart of gold it won't let us press any button to get any gold. This has happened more than once already.”
  • “The game lagged at the of the heist and didn't get my money fix it”
  • “Did not receive money from $20 shark card” , Review # 1767110

Refund Question:

  • “Refund hydra”
  • “I want to refund a 50 dollar shark card”
  • “Refund on Purchases”

Payments and Charges Question:

  • “Never received bunker rebate”
  • “Payment glitch in gta v”
  • “For unauthorize charges on my wife checking account from your company” , Review # 1750284

Staff Question:

  • “I have a big problem to read dead 2 online service error code 0x50000006” , Review # 1770943
  • “When I try and go online it says files required to play gta5 online could not be downloaded from the rockstar games service please return to gta5 and try again later” , Review # 1770827
  • “Bad customer service”

Activation/ Cancellation Question:

  • “Need help with activation code”
  • “I need new activation code”
  • “Activate” , Review # 1725486

Return/ Replace Question:

  • “I replaced my car in a full garage on accident” , Review # 1768769
  • “Replaced my car. Need it back”
  • “As lve just lost my 3million pound car replace”

Employment Question:

  • “Keep getting kicked from job”
  • “People are cheating on the bogmen job i have a idea why don't you guys open it up to the public that is how you are going to catch them”
  • “My debit card was denied but I was still charged”

Website/ Application Question:

  • “Nee dinformation cant get from the website”
  • “Website is not solving my problem”
  • “It won’t let me buy cars online on the website” , Review # 1622127

Other Question:

  • “Missing car” , Review # 1771000
  • “Not getting rewards for ranking up” , Review # 1770967
  • “They won't let me get my car so my license plates” , Review # 1771026

Rockstar Games Rating Stats

2.9 out of 5 stars
based on 1006 reviews
See all 2369 reviews

Rating trend


Rockstar Games Privacy Policy
To read more:
Top Rockstar Games Services

Customer Care, Deal

Top Rockstar Games Products

Grand Theft Auto Video Game, Video Game, Account

Rockstar Games Pros and Cons

Pros: Had lots of fun playing with friends, Game itself, I love gta, Play gta v online, New content and a great game

Cons: Customer service, Trying to get consumer service to contact me, Poor customer service, Very hard to earn money and badsport is annoying, Rampant hacking and exploiting at the cost of honest players


Rockstar Games is a  video game development company. The company has been on the market since 1998. It is headquartered in New York. Rockstar Games has brought to the market such games as Max Payne 3, Grand Theft Auto, L.A. Noire and Red Dead Redemption, etc. Rockstar Games has its own social club which is considered to be an online gaming service. Game information, trailers and screenshots are available on the website of the company. Rockstar Games has its own game engine which is called Rage. It is used for games simplification on Xbox, Mac and Windows systems, etc. Rockstar Games also has its own warehouse of music CDs, apparel and collectibles. Mobile games, PC games, games demos and soundtracks can be downloaded directly from the website.

Rockstar Games reviews and complaints

Rockstar Games is ranked 19 out of 393 in Games and Movies category

Area Served

USA, Other, Worldwide, UK

Payment Methods

MasterCardVISAAmerican Express

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