Contact Information

Rockstar Games Phone Numbers

Corporate Office:

  • (212) 334-6633 622 Broadway, New York, NY
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Rockstar Games Chat:

Rockstar Games Email:

Corporate Office Address:

Take-Two Interactive Software, Inc.
622 Broadway
New York, New York 10012
United States

Fax:

646-941-3566

Help in Social Networks:

Summary of Rockstar Games Customer Service Calls

7305 TOTAL
CALLS
24% SUCCESSFUL
CONNECTIONS
00:37 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Rockstar Games to Ask about:

Account Question:

  • “Someone hacked my account”
  • “I'm calling to ask about my gtav account”
  • “Account problem”

Cards Question:

  • “I didn’t get my $8,000,000 bonus from shark card”
  • “Shark card purchase issues”
  • “My debit card was denied but I was still charged”

Shipping and Delivery Question:

  • “Purchase & Shipping Query” , Review # 1688084
  • “Rdr2 Online will not let me online. Says rockstar error. Also didn't receive gold purchased on my account months ago”
  • “I did not get my $1,000,000”

Request for Information Question:

  • “Ask a question”
  • “Question about gta account”
  • “I have a question about gta5”

Refund Question:

  • “Requesing a refundb” , Review # 1687351
  • “Refunds”
  • “Refund bunker”

Product/ Service Question:

  • “Game broke”
  • “Several crashes after installing GTA 5”
  • “Didn’t get my 1 million for buying the whale shark card”

Staff Question:

  • “Yah are the worst service ever get your *** together yah need to fix the loading screen when I finish my missing it just stay loading for no reason and i have to turn my Xbox off and star it again also I been getting kicked out all day” , Review # 1683217
  • “Rockstar cloud services are unavailable”
  • “I need customer service please”

Payments and Charges Question:

  • “No rebate on lago bunker” , Review # 1686258
  • “Billing”
  • “Never received bunker rebate”

Activation/ Cancellation Question:

  • “Activate”
  • “Need help with gta 5 pc activation code”
  • “Need help with activation code”

Return/ Replace Question:

  • “I want to return something i bought on gta online”
  • “Gta5 replaced multiple cars”
  • “Need help on changing email”

Employment Question:

  • “Fix your game I can't get in a job”
  • “Get kicked after finishing a job and don't get paid” , Review # 1323835
  • “Not getting a car i paid for. support are not doing their job. Now all they say is they dont have any proof. I paid over 900,000 for a car that didnt show up. I just want the same support from rockstar that we give you. Support has gotten lazy .” , Review # 1313972

Website/ Application Question:

  • “It won’t let me buy cars online on the website” , Review # 1622127
  • “Twitch not working and website not allowing me to submit a ticket”

Other Question:

  • “My game red dead redemption 2 online keeps kicking me off”
  • “Gta online problems”
  • “Player cheating in red dead online”

Rockstar Games Rating Stats

2.9 out of 5 stars
based on 859 reviews
See all 1972 reviews

Rating trend

About

Rockstar Games Privacy Policy
Top Rockstar Games Services

Customer Care, Deal

Top Rockstar Games Products

Grand Theft Auto Video Game, Video Game, Account

Rockstar Games Pros and Cons

Pros: Had lots of fun playing with friends, Game itself, New content and a great game, I love gta, Game overall

Cons: Customer service, Trying to get consumer service to contact me, Poor customer service, Spending real money about 170 dollars worth, Rampant hacking and exploiting at the cost of honest players

Summary

Rockstar Games is a  video game development company. The company has been on the market since 1998. It is headquartered in New York. Rockstar Games has brought to the market such games as Max Payne 3, Grand Theft Auto, L.A. Noire and Red Dead Redemption, etc. Rockstar Games has its own social club which is considered to be an online gaming service. Game information, trailers and screenshots are available on the website of the company. Rockstar Games has its own game engine which is called Rage. It is used for games simplification on Xbox, Mac and Windows systems, etc. Rockstar Games also has its own warehouse of music CDs, apparel and collectibles. Mobile games, PC games, games demos and soundtracks can be downloaded directly from the website.

Rockstar Games reviews and complaints

Rockstar Games is ranked 21 out of 427 in Games and Movies category

Area Served

USA, Other, Worldwide

Payment Methods

MasterCardVISAAmerican Express

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Rockstar Games Stats

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Number of Calls

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