Contact Information

Rockstar Games Phone Numbers

Corporate Office:

  • (212) 334-6633 622 Broadway, New York, NY
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Rockstar Games Chat:

Rockstar Games Email:

Corporate Office Address:

Take-Two Interactive Software, Inc.
622 Broadway
New York, New York 10012
United States

Fax:

646-941-3566

Help in Social Networks:

Summary of Rockstar Games Customer Service Calls

6589 TOTAL
CALLS
26% SUCCESSFUL
CONNECTIONS
00:37 AVG CALL
DURATION
5% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Customers Contact Rockstar Games to Ask about:

Account Question:

  • “Gta5 account”
  • “Hacked account”
  • “I can’t log into my social club account”

Cards Question:

  • “Shark card issue”
  • “Shark card purchase issues”
  • “I bought a whale shark card and i saw the promotion of how much I would get still haven’t got the other money”

Shipping and Delivery Question:

  • “Did not get my free pent house”
  • “Did not receive money from shark car”
  • “I bought the criminal enterprise pack and did not get anything from it” , Review # 1617906

Request for Information Question:

  • “To ask questions” , Review # 1626214
  • “I bought the game and idk how to download it and I don’t have email acces to the acc except the PlayStation acc and idk what to do”
  • “Ask a question”

Refund Question:

  • “Refund on oppressormk2”
  • “Refund” , Review # 1633224
  • “Want refund on monster car”

Product/ Service Question:

  • “Broken GTA character”
  • “My game keeps crashing for no reason”
  • “Buying something i didnt mean to”

Staff Question:

  • “Game service unavailabletried everything”
  • “Rockstar cloud services are unavailable”
  • “Whenever I try to play GTA V online on my xbox one s it says files required to play gta online could not be downloaded from the rockstar game service” , Review # 1620911

Payments and Charges Question:

  • “I have 2 charges of $32.09 each on my bank statement from you on Aug. 1, 2019. I ordered nothing. Dont even know what thisis. Ecpect a fuull refujnd by end of wee. Pleasecall to get this resolved.”
  • “Didn’t get rebate for Penthouse” , Review # 1614676
  • “Invalid transaction”

Activation/ Cancellation Question:

  • “Need help with gta 5 pc activation code”
  • “Need help with activation code”
  • “I need new activation code”

Return/ Replace Question:

  • “RockstarGames is not letting me be a returning player. But I know I am a returning player”
  • “The reason for my call is they took two of my cars for no reason because I join my friends biker club to return my car that I was just in before I returned it and now they got my 2 cars taken away and I want my two cars back and compensation” , Review # 1621250
  • “Replaced my car. Need it back”

Employment Question:

  • “Fix your game I can't get in a job”
  • “Get kicked after finishing a job and don't get paid” , Review # 1323835
  • “Not getting a car i paid for. support are not doing their job. Now all they say is they dont have any proof. I paid over 900,000 for a car that didnt show up. I just want the same support from rockstar that we give you. Support has gotten lazy .” , Review # 1313972

Website/ Application Question:

  • “It won’t let me buy cars online on the website” , Review # 1622127
  • “Twitch not working and website not allowing me to submit a ticket”

Other Question:

  • “My car disappeared” , Review # 1633779
  • “In need of help please”
  • “Money reward bounes for gta online”

Rockstar Games Rating Stats

3.0 out of 5 stars
based on 786 reviews
See all 1801 reviews

Rating trend

About

Rockstar Games Privacy Policy
Top Rockstar Games Services

Customer Care, Deal

Top Rockstar Games Products

Grand Theft Auto Video Game, Video Game, Account

Rockstar Games Pros and Cons

Pros: Game itself, I love gta, Had lots of fun playing with friends, Game overall, New content and a great game

Cons: Customer service, Rampant hacking and exploiting at the cost of honest players, Poor customer service, Website design, Spending real money about 170 dollars worth

Summary

Rockstar Games is a  video game development company. The company has been on the market since 1998. It is headquartered in New York. Rockstar Games has brought to the market such games as Max Payne 3, Grand Theft Auto, L.A. Noire and Red Dead Redemption, etc. Rockstar Games has its own social club which is considered to be an online gaming service. Game information, trailers and screenshots are available on the website of the company. Rockstar Games has its own game engine which is called Rage. It is used for games simplification on Xbox, Mac and Windows systems, etc. Rockstar Games also has its own warehouse of music CDs, apparel and collectibles. Mobile games, PC games, games demos and soundtracks can be downloaded directly from the website.

Rockstar Games is ranked 20 out of 415 in Games and Movies category

Area Served

USA, Other, Worldwide

Payment Methods

MasterCardVISAAmerican Express

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Rockstar Games Stats

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