Rockstar Games
Reviews and Complaints
61M
CLAIMED LOSSES
4.4K
TOTAL REVIEWS
85.5K
PAGE VIEWS
12
ISSUES RESOLVED
Need help
i have been banned on gta and i do not know y me and my friend were i a lobby and when we went in we were froze and could not get out tell we hard restarted and then yesterday i found that i was banned i am 50 years old been playing this game all the way back in 2014 and now i am permabanned i have all so spent a lot of money in shark cards over the years so i would like to have this fixed or my money back that i have spent on your game because i have not did anything wrong this has happen to 3 of my friends also in the passed i can not help you can not stop the ones that have made this game crap on pc but i do not think i should be ban for there crap
ID
Location
Twin Falls, Idaho
Product
Rockstar Games Grand Theft Auto Video Game
Pros
- Until someone contacts me there are no pros
- Usually very trusted
Cons
- Cannot tell a clean player
Never received purchase
I bought the criminal enterprise pack for 10 dollars promises me 8,000,000 dollars and much more received the free stuff like the thing from war stock and luxury Motorsports but never received my 8,000,000 this really mad me mad and I was unable to contact anay people working for to rockstar please respond soon
ID
Location
Houston, Texas
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerGta5 purchase
Bought a vehicle online and lost it the same night within hour. Cost me £30 why cant the vehicle be saved to my account to use indefinitely
User's recommendation: Don’t purchase online.
ID
Product
Rockstar Games Grand Theft Auto Video Game
Cons
- Them not having an actual person to call for customer service
Loss
$30
Preferred solution
Let the company propose a solution
My gta online will not let me play
Every time that I try to get on GTA online it tells me that rockstar services are currently unavailable right now join GTA five and try again later. And then when I try to join GTA online from GTA five story mode it says the files required to play GTA online or not able to be downloaded please help. I havent been able to play GTA online for more than a month....
ID
Location
Grant, Alabama
New Reviewer
I cant load into gta 5 online
It says that there are files that isn't installed, and I've been on it before I don't know y it won't work
ID
Preferred solution
Let the company propose a solution
New Reviewer
Triying to change password and email to social club
I recently got my account hacked but I contacted rockstar about it and I got my account back but the guy that took my account changed my epic password and email but I fixed that then he changed my password and email to my social club I was wondering can you guys help me get my password and email changed thankyou please help
ID
New Reviewer
Social club account
Forgot email and password but I can still log in with psn and I need to reset password and change email
ID
Preferred solution
Password and email change
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPersonal vehicle
I won the casino car the itali rsx and I put it in my nightclub garage and my newest car disappeared from all of my garages with no trace
ID
Pros
- Good games
- I like the game but the people running the servers take my money
Preferred solution
Full refund
New Reviewer
Haven't received shark cards
So I got 100 dollars for my birthday and this was in February 2020, and I'm still waiting for my GTA online cash and my parents are furious, and I am too
User's recommendation: Don't buy 100 dollars worth of GTA cash.
ID
Loss
$100
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerTrouble loading online
My downloaded GTA V games freezing when loading into online. I cant go online because it freezes before I can get there. How can I fix this issue?
ID
Preferred solution
Trouble getting online, loading screen freezes
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI tried to purchase an item and I did not receive it
I tried to make a purchase and I did not receive it it took my money but if it will give me what I bought can you please help me
ID
Pros
- Best game ever
Cons
- Trying to get consumer service to contact me
Loss
$25
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerGta v ban
Update by user Mar 25, 2021
Good
Original review posted by user Mar 25, 2021
I try to go online amd it says im banned from playimg online and i havent done anything to get banned.
1 comment
ID
Product
Rockstar Games Grand Theft Auto Video Game
Pros
- Gta
Cons
- Them not having an actual person to call for customer service
Preferred solution
Un ban
Fast travel not working i did purchase outlaw pack 4 but doent show
My outlaw pass 4 isnt working they have not done anything to fix it spoke to people an even gave them a video still no help at all
ID
New Reviewer
Problem with shark card
I sent a copy of my receipt and a video of my card being redeemed but the 3.5 million was never added to my account. Ive contact Microsoft and they see its redeemed but I was told to contact rockstar and Ive been having problems every since money was never added to my gta account
ID
Product
Rockstar Games Account
Loss
$50
Preferred solution
Deliver product or service ordered
New Reviewer
Gta 5 online one of my cars just disappeared
So I was playing gta 5 online and my friend was in my scramjet and I got a random street car and went to LS customs and put a tracker on the car and after that I sold the street car and my scramjets gone now please can you do something about it.
ID
Location
Leyland, England
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