Rockstar Games
Reviews and Complaints
Reviews Chart
$50.3M
CLAIMED LOSSES
4K
TOTAL REVIEWS
76.5K
PAGE VIEWS
7
ISSUES RESOLVED
$900 dollars out of my checking account
GTA has taken 900 plus dollars out of my checking account help me
ID
Product
Rockstar Games Video Game
Loss
$900
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerForgot email of account
Recently I've wanted to play GTA V again and I needed the login to the account. I thought I knew what it was since it's the email I always use for games and it was already saved. I tried to log in and it didn't work, so I tried my other emails, and they didn't work either. I thought maybe my account was removed for inactivity but I could log into my account through ifruit using the username (Shahlol) and password. Please let me know if there's anything I can do. Thank you.
ID
Location
Ipswich, England
Loss
$11
Preferred solution
Email to account
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI have not received 2,000,000 GTA$ from when I traded in a property
When I was scoping out the casino and I was on my way out the main entrance, I realised I could trade in my maze bank office ( The one that originally cost 4,000,000 GTA$ ) for 2,000,000 GTA$ but when I traded it in I did not get any money what do ever. So I waited in case it took a little bit to come through. But when I check my account the next day I never got the money.
ID
Product
Rockstar Games Shark Refill Card
Pros
- Beautiful
- Game and the graphics
- Very good game
Cons
- Bugs in grand theft auto
- Not receiving everything you buy
Loss
$25
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLinked Account Issues
i had linked my amazon account, twitch account, and facebook account. but i have not recived my gta5 in game money. so i need alittle extra money just for this inconvince
ID
Service
Rockstar Games Rewards Program
Preferred solution
give me extra 2 million gta5 money for the incovince. and 100 rank
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost account
My account has completely gone missing. All gone. Was level172. With millions and millions worth of stuff Replaced with a 120 level account with nothing in it. Bean trying to get hold off you guys for a week now. Nothing. Really not happy. I wont my game back please. Frostedcell2463
ID
Location
Upper Mudgeeraba, Queensland
Loss
$2000
Preferred solution
Full refund
When I try to get in GTA online , it says Rockstar services unavailable and also says files required for GTA online......my GTA online was fine until the next time I opened it , it started to do that
It alerts me and I tried several times to get this alert out but it doesn't want to get out
ID
Very unhelpful with in game issues
I cannot log into my social club account because I don't have the ver 2-step Verification code anymore also when I contact customer service for any reason they are very unhelpful
User's recommendation: Do not do business with rockstar games.
ID
Location
Pueblo, Colorado
Missing car
Hi, my name is Mikayla young, also known as Stargazer1151 on Xbox, I recently within the last few months purchased a oppressor, within the last few days its gone completely missing, Ive tried calling the mechanic and it doesnt pop up, looked in all my garages but doesnt show up, just wanting to be a able to use my vehicle again. Thanks Sincerely Mikayla
ID
Product
Rockstar Games Grand Theft Auto Video Game
Pros
- Great game have played it for years
- Good game
Cons
- I lost all my stuff
Preferred solution
Deliver product or service ordered
My characters have disappeared . Ive been on this game for four years and reach level 380+ An Have another character that may have been around at least double 70+ and Im very much annoyed. I had a lot of buildings and all businesses , as with cars etc . I put lot of...
View full review
1 comment
Looks like you cheated money and they reset you. Stop lying and passing blame to your kids. What kind of ignorant coward are you?
ID
Pros
- Very fun and addictive game
Cons
- No cons
Preferred solution
Please return my characters and the content I already purchased
Banned in gta online for no reason
I got banned for some glitch that my friends did that I didnt even knew about.
User's recommendation: This game is bad Make gta 6 already.
1 comment
ID
Location
Calumet City, Illinois
Missing vehicle online
I bought the rocket voltic but I cant find it in any of my garages and then I looked and it said underground garage warehouse but that confused me so I looked at all the propertys I own and I cant find it
ID
Pros
- Cool cars and cool in game stuff
- Played many years
Cons
- Steals money
- Cant call rockstar as i am in uk
Preferred solution
Full refund
I lost my receipt for my Shark cards
Once you misplace the code it's useless to try and retrieve the face value of the add-on content card.
User's recommendation: Make it easier and just use your debit card.
ID
Product
Rockstar Games Gift Card
Loss
$50
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerShark card purchase issues
I purchased a Megalodon shark card during the time at the end of August when it was advertised as BOGO. I received the initial 8,000,000 in gta online but still have yet to receive the additional 8,000,000.
User's recommendation: Do not purchase shark cards.
ID
Cons
- Greedy company
Loss
$100
Preferred solution
Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerI am having trouble sell my stock
I would follow the destination to where it says on the map and when I get there it will not sell Spock I will run out of time and I lose all of my stock that I put all my effort and money into I have spent so much money on you guys on GTA online I would be so happy and pleased if you fix this book and GTA online and free roam thanks
ID
Preferred solution
Let the company propose a solution
Casino car lost I’m mad
I was spinning casino wheel and got the car and I was going to put it in my eclipse tower 3, but it clicked off of the option and I didnt get the car. And that happened on my birthday!!
ID
Location
Waxhaw, North Carolina
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There HAS been a wave ban, affected accounts either did the glitch or was given the item that was glitched to the account. Might also be Rockstar false-banning OR just that they saw that your account was connected to the affected accounts. Sorry man, really sucks.