Anonymous
map-marker Boston, Massachusetts

Most of my guns went missing and all of my explosives and ammo are gone.

I ended up spending 210,000 gta dollars to get all my ammo back for my weapons. I'm not even sure whats missing at this point.
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Jasir Dkv
map-marker Pittsburgh, Pennsylvania

412-886-****

My account got hacked. Can you help me get it back? The hacker name is. Temp-846**** Can you help me
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David P Lcx

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Verified Reviewer

On line issues with gta v

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Rockstar Games - On line issues with gta v
When is your service going to be up? I haven't able to get gtav online for the last 2 and a 1/2 weeks
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Preferred solution: The game to work online

Daniel P Rlb

Get my character back in gta 5 online

I made a new account back on the xbox 360 and xbox one called whysosavage #4821 and It started me back at rank 1
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Nariah Voc
map-marker Kurukshetra, Haryana

I cant Login in my Account

I can't login my rockstar games account I try 100 times I am very sad and depression please please big request login my account fast
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User's recommendation: This site is good but error are come again and again my account correct but they say it's not correct

Zakariah S

Bought something and didn't get it

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I bought the dry ice in my club and never got it I bought it twice the first purchase never confirmed so I bought a second time it showed I bought but never appeared
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Loss:
$10
Pros:
  • Super fun
Cons:
  • Everything is expensive not enough big cash missions

Preferred solution: Deliver product or service ordered

User's recommendation: If you have a problem call rockstar

Jaden W Xhn

I want help to migrate GTA5 online data and character from my ps5 back to my ps4 account

I want to migrate my gta online account from my ps5 back to my ps4 please please please please please
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Preferred solution: Apology

Sachin Ris
map-marker Marinette, Wisconsin

Someone hacked my social club account

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After getting my social club account hacked rockstar tells me I need to reply from the email registered with the account well the problem is that is not my email address and I cannot respond from it that email is thenationalguard@***.com. because of this I have called the national guard to inform them of this issue maybe they can get a response from rockstar customer support.
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Anonymous
map-marker Marietta, Georgia

Can’t sign in to social club

I use an old epic games account to play GTAV and cannot remember my social club sign in, nor do I have access to the email. Id really like to play again and Ive been trying to reach out for weeks. Rockstar read and refused my request for help , saying that they will not be reading their mailbox soon. I asked to speak with a customer service rep because their website is completely useless. They just ignored me. Great job rockstar. Ive been playing GTAV since the release and this is what I get.
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User's recommendation: Do not recommend if customer service is important to you.

Ru M Sla

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Verified Reviewer

Fix it.

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You guys have bordered me out in the middle of the *** map. I literally cannot play the game.

It started when I tried to get a golden eagle skin (something Ive never gotten) and you guys literally tapped my on a hill and killed my horse and me repeatedly till I restarted my console and you guys decided to border me in somewhere even more stupid than the last place. Ive been gaming with you guys for six years now and streaming almost every time I game the fact that Im losing viewers and followers because of you guys not letting me play a game? Ridiculous.

Im literally losing money because you guys cant pick up a phone. Anywho when you get this message Id really like you guys to make it right Ive lost 6 hours worth of skins and carcasses that I needed to progress in the game.

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Loss:
$1000
Pros:
  • Game
Cons:
  • Money loss

Preferred solution: Apology

User's recommendation: Just don’t they do this all the time.

Saidhamid M

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Verified Buyer
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Verified Reviewer

Cd is defective

Rockstar Games - Cd is defective
Rockstar Games - Cd is defective - Image 2
The cd was not able to install and have error Asoon you guys sale orgnal version the get more customers thanks
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Loss:
$32
Pros:
  • Return

Preferred solution: Full refund

User's recommendation: Please stop if is copy

Anonymous
map-marker Reseda, California

Didn't get car from casino that I won

When I was selecting the garage to put the car in the list closed and now I don't have my grotti stringer
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Nathan W Ypn

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Verified Reviewer

GTA Five Migration

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Migrated GTA five acount without knowing what would happen. I play on Xbox one but i havent had an xbox one in a while, i migrated my account on my cousins PS5 and i had no clue it would effect my xbox one gta account, if all possible i would absolutely love the migration removed if possible, i spent a lot of money on it and i really miss it. please do it.
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Pros:
  • Gta 5 is a really good graphic game

Preferred solution: GTA 5 Account Migration Removed

User's recommendation: Help out as best as you can with situations like this.

Greta N Ogd

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Verified Buyer
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Verified Reviewer

Shark card issue

Rockstar Games - Shark card issue
Bought a shark card for GTA from target, it was a 3,500,000 in game currency card. We entered the code from the receipt and noticed it said wait 48 to 72 hours to show in account so we did. It has been 5 days and still nothing. I put the download code in the order/contract id box below. His user name for xbox account is MistGTA12345. My email is levimommy10711@***.com and the email for xbox acct is levistephens@***.com
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Loss:
$51

Preferred solution: Full refund

PG G Qnc

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Verified Reviewer

Cant login to my account

I cannot log in to my account anymore last time it was logging me into a diffrent account but this time it just flat out refuses to log me in to my account please help me log in to my account pls
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Pros:
  • Good game quality
Cons:
  • Cant log in

Preferred solution: i want my account back pls i spend like more than 20 to buy that game and i spend some time in my account i dont wanna loose all my progress.

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