Kalil J

I didn't receive my 1 million for buy ps plus

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Its said if I purchase PlayStation plus it would have give me a million dollars when it loaded after purchasing PlayStation plus I did not receive any money.
View full review
Pros:
  • Good games to play
  • It is a fun game
  • I can really be on here for five hours with my friend
Cons:
  • Everything cost so much money
  • Terrible service

Preferred solution: Let the company propose a solution

Ashley D Can
map-marker Colchester, England

I haven’t received the 80% rewards on GTA

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I bought a few great white shark cards on the game GTAV because it was advertised that I would get an extra 80% but I havent received anything
View full review

Preferred solution: Deliver product or service ordered

User's recommendation: Good

Zykee m

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I did receive my login money

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
See i was lock out of my rockstar account for 6 months and I couldn't tell what was going on but to make a long story short I didn't receive none of that money witch in total is about 3 million please review
View full review
Pros:
  • Good graphics good game entertaining
  • Easy to make money
Cons:
  • Takes so long to get products
  • Lucky wheel crash

Preferred solution: Full refund

User's recommendation: Don't wait and speak up

1 comment
Guest

Customers support it accommodate but make sure your choices are not fraudulent

Zevannte G

My GTA5 online account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I don't have my F1 car that I got when It first came out to the podium at the casino
View full review
Pros:
  • Open world games
  • Fun with friends
Cons:
  • Lost my money and car for luckys spin

Preferred solution: Let the company propose a solution

User's recommendation: I'm sorry I have nothing

Tyler M Pdo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

I lost a podium vehicle

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Rockstar Games - I lost a podium vehicle
Spun the wheel 29 minutes ago and got the Zhaba but it did not let me put it in my garage.
View full review

Preferred solution: Let the company propose a solution

Resolved
Rocky L

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Resolved: Support.rockstargames.com

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Nov 14, 2020

Got my authenticator to work, Now I can play my game :) :).

Updated by user Nov 14, 2020

I have yet to get a response from them. I will wait, 48 hrs before I send another response regarding this poor service sight.

Original review Nov 14, 2020
When I try to log into my social club to play Grand Theft Auto V, it will ask for the authentication code. That is fine, however, I have lost the authenticator and I need it taken off my acct in order to play and set up a NEW authenticator.
I have tried to go through Support.RockStarGames.com and that does not even help me either unless I am logged in, which I cannot do without my authenticator.

And what is the purpose of having a support customer phone number when it directs us to your support site which I still cannot use without authentication????
This is the worst customer service I have EVER experienced in a gaming site. All I want to do is play my Grand Theft Auto Game which I paid full price for at the retail store and registered my activation code with. But I need to have the authenticator taken off PLEASE!!
I have emailed you guys and you keep sending me a response to go to your support site which does not help me at all.

Someone needs to get off their butts and help me and everyone else you intend to ignore on your damn support website.
You need to make it easier for people to get assistance properly. Like actually having people answer the phone number to your support line, or actually having people available for live chat to assist, or to be able to email and reach out to your support group directly whether they can get into their account or NOT!!!!
View full review
Pros:
  • Awesome games
Cons:
  • Bad customer service

Preferred solution: Help with my Authenticator issue PLEASE!!!!!! I should not have to go about it this way!!!

User's recommendation: Don't use the support.rockstargames.com site. They ignore you!!!!

Resolved
Nadhursan S

Resolved: I'm buying GTA 5 and how many people use

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Updated by user Nov 11, 2020

Company fixed the issue and I have been provided with apology.

Original review Nov 11, 2020
Once buying GTA 5 and then how many people playing
View full review
Pros:
  • Rockstar has good games
Cons:
  • Servers always down
  • Toxicity
  • Bad support

Preferred solution: Apology

User's recommendation: Hello

Jacob B Nvk

Duplication ban

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I was childish as a kid and was duplicating cars a few years ago, since then I regret my actions i am asking if my ban can be lifted so I can create my own license plates
View full review
Pros:
  • Fun for everyone no matter what there into

Preferred solution: To have ban lifted

User's recommendation: Be honest

Brett J Uvk

Gta5 online will not work Xbox 1

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Rockstar Games - Gta5 online will not work Xbox 1
Gta online not loading keeps coming up with unable to connect to rockstar server
View full review
Pros:
  • I just want to play with my freinds
Cons:
  • Rarely works

Preferred solution: Gta5 server fixed

Malcolm D Wpt

I accidentally purchase

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I was at my friends and my brother bought an arcade and nano drones at the arcade and I would like a refund
View full review
Pros:
  • Great game have played it for years
Cons:
  • Pricing shark cards

Preferred solution: Full refund

Diego R Jja

I upgraded insurgent and it didn't save twice.

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I upgraded my insurgent fully two times and it did not save either time which caused me to lose about 1 million in total
View full review
Loss:
$900000

Preferred solution: Full refund

Mpendulo R

When I try to get in GTA online , it says Rockstar services unavailable and also says files required for GTA online......my GTA online was fine until the next time I opened it , it started to do that

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
It alerts me and I tried several times to get this alert out but it doesn't want to get out
View full review
Susie R Poc

Consistently sent to sessions alone losing money and crew members

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
Phone number said it does not provide customer support
View full review
Pros:
  • Open world
  • Amazing gameplay and all around good times
  • Gta 5 is a very fun game to play
Cons:
  • Bad customer services
  • Sometimes there is bugs and glitches
  • No support at all

Preferred solution: Fix your game!

User's recommendation: Just email

Anonymous
map-marker Norfolk, Virginia

2 step verification

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I used the qr app only iPhone to verify 2-step, but it completely *** it up because I didnt use the right app.
View full review

User's recommendation: 8/10

Will J Pmx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Account

stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
I've been meaning to send this email a while ago just have undergone a tough couple of months. I have previously had a PSN account which I have spent hours upon hours playing gta 5 on. I had spent money and time getting a lot of money and vehicles etc. That account was later banned by PSN for other reasons not relating glitches. I further made a new account which is my current one. I started new on GTA 5 and even got better then old ac. I began to use money glitches as I began to find it was too difficult to afford some items and I didn't want to spend more money. I was completely unaware that I could receive any reset on my account and if so I would not of done any. Ive spent so much time in the game and made it level 270. One day I tried to log on and didn't receive any notification but went straight into a level 1 account. I couldn't check my mail to see if I had received email stating my account reset because the devices that had access to that email are broken. If, you could please help me. Thanks.
View full review
Loss:
$50
Pros:
  • I played alot of years
  • Grown up with it
  • I get to play the game
Cons:
  • Faster response
  • No proper warnings
  • Zero support

Preferred solution: Let the company propose a solution

8 comments
Guest

Just gana take down the servers if y’all gana take accounts from some stupid bug y’all allowed y’all *** up

Guest

You cheated while others genuinely earned their income. You deserve nothing.

Guest
reply icon Replying to comment of Guest-1919125

only because i lost my old account with everything you wanka. My lord this issue was directed to you it was for the company bud.

Guest
reply icon Replying to comment of Guest-1919192

You losing your account doesn't make it ok to cheat? Your validation is flawed.

Nice passive aggressive thumbs down. Probably a broke tooth peasant from england.

Don't forget to thumbs down this comment! It's great cheaters like you get nothing now.

Guest

You cheated. Now earn your way honestly again or leave.

Guest
reply icon Replying to comment of Guest-1919112

I’m sorry if you feel that way but i wasn’t aware that it would get me banned.

Guest
reply icon Replying to comment of Guest-1919124

So free money using a glitch sounded like it was ok? You knew it was wrong. Grow up and face what you did.

Guest
reply icon Replying to comment of Guest-1919410

when

View more comments (7)