Rockstar Games
Reviews and Complaints
Reviews Chart
$50.3M
CLAIMED LOSSES
4K
TOTAL REVIEWS
76.5K
PAGE VIEWS
7
ISSUES RESOLVED
I was banned for no reason
I was on vacation in California and I got back home to me being reset on gta 5
ID
Loss
$300
Preferred solution
Let the company propose a solution
The login process is not adaptive and customer support cannot answer a phone call we get directed to a website that sucks
Stupid two step google authentication tool is broken and rockstar implementing it makes for a total collapse in tech support
User's recommendation: Dont buy rockstar unless you like 0 tech support on the phone.
ID
Location
Saint Petersburg, Florida
Service
Rockstar Games Technical Support
I upgraded insurgent and it didn't save twice.
I upgraded my insurgent fully two times and it did not save either time which caused me to lose about 1 million in total
ID
Loss
$900000
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerLost account
I lost my account and I want my things back
User's recommendation: Need account.
ID
Location
Memphis, Tennessee
Product
Rockstar Games Account
Online Not working
Update by user Oct 01
Kinda
Original review posted by user Oct 01
This has been happening for a month now and it says i need a facebook account even tho im on ps3 i really wanna know why its not working tysm ID
Product
Rockstar Games Account
Pros
- Good graphics good game entertaining
Cons
- Very glitchy
Cuz I haven't got my $700 ,000 that Im supposed to get
Just bought the great white shark cash pac and have not received my $700,000 and they said that the offer end October 7th for GTA V on Xbox One my Gamertag is lz HuntDown zl
User's recommendation: Have not received a message. Or showing of $700'000 after purchasing the Great White shark pack for $20.00.
ID
Loss
$700000
Preferred solution
Let the company propose a solution
Player
A gamer name vampirekittin696 is reporting people and cussing and hacking i want something done
User's recommendation: plz call next time.
ID
Location
Seaford, Delaware
Something is not working and it needs to be fix
My bunker business and arcade stuff won't let me deliver anything CUZ it's my game is glitched out please figure that out before any more updates but if you don't know what I mean text me or call me on 218521**** so many players are having this problem and I'm sure I could explain it better if you have any one of you played the game long enough before CUZ if you have you would know what I'm talking about, so I can't complete the casino heist setups CUZ it's glitching out bad
User's recommendation: To call me.
ID
Location
West Des Moines, Iowa
Loss
$500000
I bet on a horse and won but I didn't get money on gta 5
I bet on a horse in the diamond casino in gta 5 and won the race but I didnt receive payment for it
ID
Loss
$999999
Preferred solution
Let the company propose a solution
You guys are taking my grandsons GTA5 MONEY ON THE GAME
You guys took 8 billion GTA dollars from my grandson. And he had been saving that for a long time. This is the second time your company does this. I would like this resolved immediately.
ID
Pros
- I like the game but the people running the servers take my money
Cons
- This is the 2nd time they took my money for no reason
- Take my gta5 money from me for no reason
Preferred solution
Give my grandson back his. GTA5 money back
I bought two games cards for GTA V for the wrong station and I'm trying to get refunded on it
Daddy I bought two Shark cards for GTA V for a Playstation 4 and I was supposed to get it for the Xbox One how do I go about getting them switched over so I can use it on my Xbox
ID
Preferred solution
Full refund
Stuck in badsport even tho my time is gone
I was put in badsport 1 month ago and 3 days my timer ran out and it still says badsport please fix this it''s very annoying I don't know how much longer I can sit in badsport when it says I'm a clean player please help.
ID
Pros
- I enjoy the games a lot
Preferred solution
Get me out of badsport
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerError codes
Keeps kicking me off red dead with errors codes
ID
I Did not get my free 2 million gta cansio heist I did The heist it only gave 13234$
So I did gta 5 cansio heist art work an it did not give me my 200****$ me an my friend only got 13540$
ID
Location
Fort Pierce, Florida
Loss
$200000
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy gta account has been hacked
My account was haked playing gta if my account is not fixed I will be taking legal action this is my number 0771743****
1 comment
ID
Product
Rockstar Games Grand Theft Auto Video Game
Pros
- I love all the gta games
Cons
- Hakers
Preferred solution
Stop people hacking gta you earn millions of dollars but your security is ***
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Before you call a lawyer I'd study up on some grammar or you might confuse educated people. You should also re-read the terms you agreed to playing the game.