Unclaimed
Rockstar Games
Reviews and Complaints
74.6M
CLAIMED LOSSES
4.9K
TOTAL REVIEWS
100K
PAGE VIEWS
18
ISSUES RESOLVED
Rockstar Games Reviews
Social Club Login
Bought your game GTA V from Steam. I am always at war with your login for Social Club. I don't see a real reason to force someone who paid 60 bucks for a game to have to sign in to your *** every single time I feel like playing your game. It might be *** me off more than it should, but it takes too *** long for it to load, and even longer for the password to update in the game after going to your support site. I am fairly certain I will not purchase any more of your products until this issue Is resolved. Perhaps it is operator error? (unlikely, but still possible)
1 comment
ID
Location
Norfolk, Virginia
Cons
- Being forced into online services
- Social club login
Reason of review
Too much redundancy
Preferred solution
Let the company propose a solution
Updates
Hello all, Some may agree with what I am about to say or may not agree. GTA 5 updates should continue to PS3/XBOX 360 because I spent 395.00 on my console last year from Game.co.uk and now they are bringing only upDates for ps4/XBOX One to then make me spend more money to get another console plus the game, just for them to bring out another console so I have to buy that to get up dates. Just ripping off younger kids and adults like me, I am not happy with the way they're doing such like this!!! Money grabbers, it's not that you can't do an update for older consoles it's so us customers buy more of your games just to get updates on newer console. I am not happy!!!!!
ID
Cons
- Being forced into online services
- Website design
- Customer service
Reason of review
Pricing issue
Preferred solution
Price reduction
Rockstar Games Gta Online Review from Sydney, New South Wales
Been banned from GTA online, had a 12 year old saying he was gonna submit a report that I was a modder, which I am not! Next thing, I'm banned, with no reason or time of ban! It's not the ban that made me angry, it's the fact that it nearly took me two years to get where I was, started off on PS3 then transferred to ps4. The main reason I'm angry is because of the fact that I have spent heaps of money buying online credit for the game, plus pay $10 per month for playstation live just to play the game and I feel I should be compensated for my loss! Not happy rockstar
ID
Location
Sydney, New South Wales
Reason of review
Poor customer service
If GTA 4 was any more invasive it would be surgery.
I refuse to play a socialistic game. It should have been my option to join the Rockstar Social Club. It should have been my option to have an internet connection. I understand software piracy is a problem, but to inconvenience legitimate purchasers to the extent they do is unforgivable. The game installed poorly, taking hours to get the it running. I finally discovered I needed to set the system date to 2014 or the game would not activate. Huh? After the game was running I was NAGGED repeatedly to sign up for the social club. I DON"T DO SOCIAL SITES!! Of course, the game wouldn't save progress locally, so I couldn't play it. It's their prerogative to write software this way but they did not make their 'Stalin' tactics OBVIOUS before purchase. The game cannot be returned after it is opened. How are we supposed to demonstrate our discontent if they get to keep our money? I uninstalled the game. I did not know the social site was still active until it nagged me again from my desktop. Install once...uninstall twice. Come on Rockstar, your Software protection sucks. You aren't good at it and it is costing you customers. Is it at all worth it? You're only making it more fun to crack. Rockstar products are on my boycott list and I want my $50 back!
ID
Location
Mesa, Arizona
Cons
- Being forced into online services
Reason of review
I do not appreciate being forced to join a "Social Club" just to play a game. Big bold letters- THIS IS TECHNICALLY AN ONLINE GAME. Fix it.
Loss
$50
Preferred solution
Full refund
Rockstar Games Review
I've transferred my character and I've lost my money and a car can you help?
ID
Location
Gosport, Hampshire
New Reviewer
Rockstar Games scamming GTA 5
The company has confirmed that there will be no hackers on their servers, however, after joining the server there were several hackers that were giving free money in-game (talking about millions), innocent users were forced to collect this money (as it was falling on their head) and then they got banned (me). I do not allow this and i would like rockstar to take action. Rockstar has accused me of exploiting their game as i did it, here is their response: ello NikoCodey, We examined your account and determined that it had been flagged by our cheater system. Accounts can become flagged as a result of automated statistic triggers, or based on manual review of evidence, for violations such as modding/hacking, exploiting, abusing the in-game economy, or otherwise interfering with the designed game experience. The ban will expire on 7/10/2015 (September 10th, 2015). Repeated events may result in permanent placement in the Cheater Pool or loss of Online access for your account. For more information about our policies, please see: Of course i didn't exploit or anything, they are just trying to protect themselves. Proof: http://prntscr.com/7tb2ah
ID
Location
Nuremberg, Bavaria
Product
Rockstar Games Account
Pros
- Game itself
Cons
- Poor customer service
- Hackers
Reason of review
Poor customer service, bad quality.
Loss
$73
Preferred solution
Let the company propose a solution
Infinite loading , game not operable no refunds no support.
my experience is the same as the others i too advocate bankrupting rockstar with pirate copies , DO NOT BUY ROCKSTAR GAMES get it free dl . they have stolen from every customer who bought gta 5 and made over a billion dollars in 24 hours , they have already announced gta 6....and notice you havent heard from rockstar since the steam summer sale debacle.....social club crashes freezing desynch , infinite load , save fail ... intro progression fail, this game is incomplete or is copy and paste ported , they are definately using it as a test money maker for their next iteration of failure to produce a satisfactory product.
ID
Reason of review
Bad quality
Loss
$60
Preferred solution
Full refund
Customer Service Rep was a complete and utter ***
First off, i played gta v for xbox 360 day one release played it for HOURS. Finally months later i decide to switch to pc and so i sold my xbox to fund my build. got the game two days ago, trasnfer my character and all of my cars were gone. Now you might think well maybe someone just used your hard drive and delted the cars from the xbox. Not possible i formated the harddrive and removed all accounts. So i call customer service after waiting 24 hours to get a response to my ticket and the guy who answered is a complete and utter ***. Laughs at my questions does nothing to try and see what he can do to help calls me *** multiple times and then hangs up. 10/10 will never buy a rockstar game again.
ID
Location
Roanoke, Texas
Reason of review
Poor customer service
Preferred solution
Let the company propose a solution
BUYER BEWARE UNPLAYABLE DRM
Bought Max Payne 3 and LA Noire off of steam. Neither work thanks to Rockstar Social Club, I have spent days trying every conceivable solution to no avail. I opened a ticket with Rockstar they posted a link to their form solutions (which Id already tried) and when I informed them of this there was no response through either my email or their site and then a couple of weeks later I received a notification that my ticket had been marked as solved because of inactivity. Unbelievable. Please, please, please, do me a favor and pirate as many of their products as possible, they have it coming.
ID
Reason of review
Poor customer service
Loss
$40
Preferred solution
Deliver product or service ordered
Grand Theft Auto Review
I try too get on gta online but I can't because I sign in but it doesn't register that I have it still says sign in. It has happened to my friends too. Fix it
ID
Location
Leyland, Lancashire
Change emblem editer
Emblem editor is good but I'm really annoyed that you have to make text alphabet. 1) its too time consuming 2) you can get it in line properly. I've spent 2 hours on 1 letter and I still have not been able to get it in line. Funny thing is all the Call of Duty editors...
View full review
1 comment
PissedConsumer981729
#981729
Now they can't even respond to complaints? No wonder people are going to Call of Duty.
ID
Reason of review
Bad quality
Other Product Review
I tell rockstar I was put in bad sport by hacker they tell me it's because I blow up cars and leave jobs? The thing is I have never left any job only the ones I get a freeze on because of dodgy servers next time I'm in bad sport through hackers il have 8 months!! Ridiculas right?
ID
Location
Leyland, England
Reason of review
Poor customer service
Online Game Review
I missed one payment on my mechanic i have 1.2mil why can't i call him it's been a month not a game month but a real month. FIX IT
ID
Location
Mobile, Alabama
New Reviewer
Gta 5 Review
Hello, I posted a response to fix GTA 5's Social Club through Steam Issue. I have been waiting since Tuesday with no replies except we received your request and Twitter (we will help you shortly (days have gone by since then! Absolutely terrible and I wish I never spent my money.
ID
Location
Souderton, Pennsylvania
Reason of review
Poor customer service
Customer support is absolutely ***
Over 12 hours ago, I submitted a support ticket. GTA-V for pc was crashing on startup, and nothing I did could fix it. 8 hours into the wait, I was informed by their twitter feed that I would be contacted "soon". I've waited 4 hours, and I haven't heard a word from anybody. For some bizarre reason, they decided to completely remove their phone lines so there is no way for me to contact a human being at their company. Their customer service is absolutely ***. Literally the only thing I have heard from the company are the automated replies from their twitter bot. It isn't like I am the only person with this problem; there are thousands of people reporting it on their forums, and they haven't even acknowledged it's existance yet. It is completely unacceptable.
ID
Location
Dudley, Dudley
Cons
- Website design
- Customer service
Reason of review
Poor customer service
Preferred solution
The company to acknowledge that there is a problem, make it possible to speak to a human without their silly web ticket system, and fix the HUGE problem in their software.
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Rockstar Games
Necro post, but a heads up there are new patches to ditch Social Club released Nov. 2016. Able to login to games again after 2 years of failed login attempts.