Unclaimed
Rockstar Games
Reviews and Complaints
74.6M
CLAIMED LOSSES
4.9K
TOTAL REVIEWS
100K
PAGE VIEWS
18
ISSUES RESOLVED
Rockstar Games Reviews
Everything They Make Review
Rock star are a load of *** of you have a probelm with them forget it its your fault not theres and they will ban you if you say other wise. Happend to me now taking them to court for stealing my save as it never belonged to them :)
ID
Reason of review
Poor customer service
Short Review on November 19, 2016
Did not receive my money and all they have been doing is giving me a run-around
ID
Cons
- Customer service
Reason of review
Problems with payment
New Reviewer
Terrible and incompetent support team
I've had an organisation on GTA online now for a while, at first no issues, then came a plane cargo delivery. Well every single time I have to make a shipment by plane it gets destroyed, the plane bugs out and I lose all control over it, no matter what I'm doing with my controller to try and save it, nothing works. And no its not my controller because I have 3 and it happens regardless of which one I'm using. After the third time that it happened I tweeted support and they told me to submit a ticket. Done. I get told to re calibrate GTA, which I had already looked into after the second time, I then got told to send a video of it to them (as if I record every single thing on my PS and actually save it.. like no.) So I said it would take a while, as I had to fill my warehouse and wait for a plane delivery. Ticket got closed. Opened another after the 4th time it happened to submit the video. Video didn't submit and I got told to RECALIBRATE AGAIN. I swear they work off a script, copy and paste solutions that don't work 90% of the time. Then an hour after this it happened again. Well I lost it, tweeted them again to try and get some sort of resolution but got blatantly ignored 3 times. I've had GTA 5 since it first came out, preordered it. Yet they've just pied my off. Rude AF.
ID
Location
Middlesbrough, England
Product
Rockstar Games Video Game
Pros
- Game overall
- Game itself
Cons
- No resolutions
- Bad support
- Bugs
Reason of review
Poor customer service
Loss
$320000
Preferred solution
Full refund
Losing super yacht
I am level 83 and bought a megalodon shark card to get 12 million , because the bonus 50 % extra, gta5 dollars and got the money and bought the aquarius yacht fully upgraded and came to 10 million and 2 left over and went to it but someone else in the lobby was with me and we got to my newly bought yacht and for some reason it dissapeeared off the map so I searched all over the map and it wasn't there plus I didn't even get my money back then some modder took away my other 2 million left over and now I'm left with nothing but a bike a car and 1 gragae with a apartment whitch I might sell to get more money but can you still help me with my money
1 comment
ID
Location
Oswestry, Shropshire
Product
Rockstar Games Grand Theft Auto Video Game
Reason of review
Not as described/ advertised
Sponsor vehicles in gta v aren't free for me but are for my other friends and I won't them free or 1million gta dollars
Hi rockstar, I am not happy that I am the only one of my tons of friends that hasn't got the sponsor vehicles for free (burgershot etc). To make up for it can you make th care free for me or give me 1 million gta dollars or have an update where there is a car trading system. You have no idea how pissed I am and really love those cars. Not buying them because my friends got them for free. I have a social club account clearly, higher level than most of my friends and in the same crew. Kind regards (sort of) Kyranasaurous P.S Kyranasaurous is my Xbox one gamer tag and the one you should send cash or vehicles to.
ID
Location
Adelaide, South Australia
Product
Rockstar Games Grand Theft Auto Video Game
Pros
- Game itself
Cons
- Glitch for mee
Reason of review
Malfunction I think, value of loss actually 1'577'000 gta dollars
Preferred solution
Let the company propose a solution
Rockstar Games Account Review
Absolutely terrible. My brother transferred my xbox 360 data to his ps4 without my knowledge and I spent hundreds of dollars on that account and I cant get it on Xbox one because it's a "one time thing". Rockstar is terrible.
ID
Location
Forest, Virginia
Product
Rockstar Games Account
Reason of review
Poor customer service
GTA V STOPPED WORKING. MY VALIDATION KEY SUDDENLY DOES NOT WORK. NO SUPPORT
My game worked fine until I couldn't play it for a while and then had to re-enter the key and it will not work. I bought a very expensive gaming PC to play GTA V. No other games. Waste of time and money. I gave them the support ticket over a month ago and I get robo replies once in a while to ask if "I" resolved the issue only they can resolve. I will never buy a Rockstar game again. Waste of money! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !
ID
Location
Manassas, Virginia
Product
Rockstar Games Grand Theft Auto Video Game
Cons
- That my key stopped working
Reason of review
Poor customer service
Loss
$65
Gtav Review
Worst support I have ever seen. To summerize the email I recieved, "no one has even read your ticket figure it out yourself"
ID
Location
Bellevue, Washington
Reason of review
Poor customer service
Gta 5 Review
I had 9 million dollars and I just got hacked
ID
Location
Harrow, Harrow
Customer no-service!
If you have any problems with games that were purchased legally, don't call their customer no-service! You will be treated as a thief and get the same message from their band of idiots!!! THEY SUCK!!!! I will exercise my displeasure with my money from now on!!! If it says "rock star games", I'll kee my money in my wallet! They lie to take your money, but will not back up their warranty once they pocket the cash. Steven C, probably not his real name because they hide like little cowards behind a wall of internet secrecy, is a little toad! He just kept sending the same e-mail again and again. Eventually, they hope you just give up and go away, "we have you money, that's all we wanted."
1 comment
ID
Service
Rockstar Games Customer Care
Reason of review
Poor customer service
Rockstar Games Video Game Review from Shrewsbury, Pennsylvania
Well my issue is that we Xbox 360 have no more updates but Xbox one is getting all sorts of updates why punish Xbox 360 at all if you we're going to make the game for Xbox 360 you might as well give us what Xbox one has for Xbox 360 I think honestly it's total bull *** and I think it's a big problem with the Rockstar we already have the updates for several the GTA online gaming why not just give us the rest of them I think this is a huge downfall for Rockstar and honestly I don't think I would ever buy any more of the GTA games because of this and I know there is a lot more people that are playing Xbox 360 online that feel the same way
ID
Location
Shrewsbury, Pennsylvania
Product
Rockstar Games Video Game
Reason of review
Bad quality
Rockstar Games Video Game Review
I spent real money on this game plus pay for internet and paid for my game and my ps3 and always freeze up or signs me out think you should give me some rp points for the hassle
ID
Location
Buchanan, Tennessee
Product
Rockstar Games Video Game
Reason of review
Bad quality
GTA what maintenance?
first they make us pc gamers wait for 2 years. then for another 3 years they sell it at max price for the pc while no maintenance whatsoever occurs. never seen any popular game so badly maintained. In one game you get no sound. in the next game you cant move your car n next there is no chat. this is not to mention the terrible console server menus. want to change a setting while in a game setup? forget it, not possible. what the ***. cooperative campaign would be a good idea but they skipped that too. gj rockstar you have beaten the maffia.
ID
Location
Oostvoorne, South Holland
Cons
- Community support or phone support and cheaters
Reason of review
Damaged or defective
Loss
$60
GTA 5 PC Ban
I am in my 3rd ban . This ban I am accused of modding , hacking ,and glitching . I have never ran any programs in GTA 5 pc version or any other games what so ever . Rockstar community support and phone support will not listen at all they still say I run mods . On...
View full review
2 comments
PissedConsumer1174814
#1174814
Same here mate I've just got banned for Second time and I wasn't even on it and I don't *** or cheat in anyway
View more comments
ID
Location
Las Vegas, Nevada
Cons
- Community support or phone support and cheaters
Reason of review
Accused of hacking
Preferred solution
Let the company propose a solution
Fan added by hackers outside Eclipse Apartments in GTA5 Online
Rockstar this fan that I have mentioned is annoying and the work of hackers OR people in general who like to mess with players. You need to get this sorted. Find who ever is responsible for this and ban them from the servers. I'm not sure if it is only XBOX 360 which is affected by this, either way this has to be resolved. It is so annoying especially when you leave the apartment to go do a heist and your car is hit by this fan and gets destroyed. This has happened several times to me while playing GTA5 online.
ID
Location
Ayr, Scotland
Thank You for Your Reply!
Thank You for Your Reply! We are processing your message.
11Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
Rockstar Games
Real world problem there...