Show reviews that mention
money game gta online account gta online car rockstar card gta5
Filter review
New Reviewer
CAVEAT : Do not buy (akula,khanjali,rogue,hunter, avenger) save your cash , v65 molotok flight model is bugged rockstar knows it and refuses to fix it, akula flight model unstable bugged rockstar knows it and refuses to fix it, rogue flight model is bugged and unstable...
View full review
View full review
1 comment
#1554321

I concur, as I purchased the Akula in September of 2018 being unaware that the combination upgrades on the Akula rendered the homing missiles useless (twin 50 caliber turrets and homing missiles combination upgrades). RockStar is apparently aware of the issue but doesnt refund the purchase and hasnt resolved the issue for several weeks (months?).

ID
#1172721 Review #1172721 is a subjective opinion of poster.
Location
New York, New York
Product
Rockstar Games Video Game
Cons
  • Canned bot responses and broken game
  • Rampant hacking and exploiting at the cost of honest players
Reason of review
Return, Exchange or Cancellation Policy
Loss
$160
Preferred solution
Let the company propose a solution

Game isint working

Gta5 isnt working for me since 1 month as ihad spent a lot for it . Rockstar games is the most irresponsible game company ever they wont even display the contact details even a mail id
View full review
ID
#1121696 Review #1121696 is a subjective opinion of poster.
Product
Rockstar Games Grand Theft Auto Video Game
Reason of review
Damaged or defective

Terrible service

You provide information, and they ignore you with automated messages.
View full review
ID
#1094695 Review #1094695 is a subjective opinion of poster.
Service
Rockstar Games Customer Care
Reason of review
Poor customer service

Hate it

Dey suck rocks *** thiefs
View full review
ID
#1065361 Review #1065361 is a subjective opinion of poster.

The worst ever

I preordered gta v collectors edition for PS3 they had many issues from launch for 8 months eventho I had the collectors edition. Cases codes for the dlc numbers it took 9 months and 317 calls to rockstar support to get the problem resolved not counting the emails to rockstar with prof that I had bought two and the recpits of buying both copy's and photos of both cases in the same picture. After they finally realized their staff had made an error several times. They offered to put 10 million dollars on my account and give me new codes for the dlc to get it working again after waiting all that time. When I attempted to port my account over when I had not bought a ps4 yet before the time ran out to port my account over they banned my account for 30 days accusing me of cheating mind the fact im a 51 year old man that never in 3 years of playing gta their was never a report on my account for any kind of issues. When rockstar count not or would not deal with people pervertung the game. And told ppl if you do not want to deal with ppl like that go to ps4 where you will be safe. When I was suspended I was accused of being what they called a bad sport. When I asked if a report was made aginst me the agent said no. Then the second call I was accused of having the hot knife car which came with the collectors edition dlc that pre ordered. Then I was accused of having to high of a rank which at the time my rank was 621 from 3 years of playing gta v doing missions like rooftop rumble. Then the next excuse was I had to much money which I had earned 212 million dollars in missions and heist and 58 million in stealing over 11 million cars and selling them not including the cars Simao wanted. When I offered prof then I was accused of having rockstar of giving me 10 million dollars. They made other accusials of me making my rank 8000 which in fact it never was in 33 phone calls they offers different excusses rude agents. And complete disrespect to a customer that had up until this point been loyal customer buying games for pc PlayStation owned ever all copy's of gta games dating back to PlayStation 2 but after this experience with rockstar calling me an liar when they admit I had bought over 40 million dollars in shark cards not including the fact I had bought several copy's of a game that cost 130 per game and had also bought a digal copy of the game for my other sons PS3. I feel to be treated in this manor I'm paying them to do this after buying 3 copy's of gta sa 3 copy's of vice city 3 copy's of gta 3 and 2 copy's of gta 4 2 copy's of the list and dammed the ballot of *** tony and one complete edition of gta 4 not counting the digal copy's of the ps2 gta games to play on PS3 it's clear rockstar does not serve the customers needs they are money driven rude ppl and I refuse to buy any rockstar title I feel after all of this when never they could back up one thing they said that a game from launch had issue after issue that only made things harder on the players who mind you is why any of them have a job to start with its clear ppls do not matter I refuse no matter what my son wishes to waste any of my hard earned money on a company I cannot trust to simply maintain a service they are being well paid for. I just thought I would share this experience with others and warn others do not trust rockstar countless times I was assured follow up and call backs that never happened all the company is after us your money so buyer beware.
View full review
ID
#1058951 Review #1058951 is a subjective opinion of poster.
Product
Rockstar Games Grand Theft Auto Video Game
Reason of review
Problems with payment
New Reviewer
Please note that i have been suspended for no reason. i have not been online for the past few days, due to that my internet connection was interrupted by my supplier. i believe my account has been hacked. i was also unable to log into my account after receiving this...
View full review
View full review
1 comment
#1341390

I Got Banned after 2 hours of being unsuspeded,

first Rockstar support confirm by email that they suspended me by error.

then they say that they can not find any illegal activities on my account, but there is nothing else they can do. i will just remain banded after 950 hours of game play...

really Rockstar...to whom did you sell my account to???

ID
#1038155 Review #1038155 is a subjective opinion of poster.
Product
Rockstar Games Account
Cons
  • Customer service
Reason of review
Poor customer service
New Reviewer

Banned after tranfering my ps3 to ps4

Played GTA5 on ps3 for over 2 years. in that time there was alot of money dropped on us, of course did not think much about it. Bought a PS4 on Sunday. transfer my accountto the PS4 and played for 2 days only to get banned for 30 days and also told I have to start from the beginning!! When I called rockstar games to atleast get the reason for this banning, I was told they cannot supply that information! Why can't the company that banned my account tell me why they banned it?? Why do they have this, GTA Online October 2016 Illegitimately Gained In-Game Money Removal CREATED OCTOBER 21, 2016 ?? Guess I am packing the $500 worth of useless stuff and take it back and get my $ back.. Thanks for hearing me Rant..
View full review
ID
#1012326 Review #1012326 is a subjective opinion of poster.
Location
New York, New York
Product
Rockstar Games Grand Theft Auto Video Game
Cons
  • Very rude and not informative
Reason of review
Poor customer service
Loss
$10
Preferred solution
take ban off my account
New Reviewer
I bought GTA5 when it came on sale 2/18/17 or so, sold some counter strike skins to get it. I played it for about 4 or 5 days and had a lot of fun. But i launched the game today and got a message that said i was suspended for a month and would lose all of my progress....
View full review
View full review
1 comment
#1602539

My account was suspended too, I don't know why, I was not blowing up players cars or anything, in fact I also received 2,000 for good behavior, then this. I see modders ALL the time, putting blades on a yacht and flying around the city, putting christmas trees, pool tables, other stuff on you.

I've been put in cages, dropped off in the ocean.I have not done anything like this but I get my account suspended. Why doesn't rockstar suspend those people's accounts.

And how does someone disable the 'kick' from the menu? I can't do that, how can they do that??

ID
#1011935 Review #1011935 is a subjective opinion of poster.
Product
Rockstar Games Account
Pros
  • Community
  • Single player
Cons
  • Costumer service
Reason of review
Poor customer service
Preferred solution
My Suspension Taken Away

Rockstar Games - Grand Theft Auto Video Game Review

My son was misled and purchased a DLC but was told that The Ballad of *** Tony was a game he could purchase on its own. After buying GTA4, still unable to play it. Out 39.98 and Rockstar won't refund or give credit towards another game. The guy just kept reading and repeating " sorry, rockstar cannot refund purchases made through 3rd parties". When i asked if he was reading a script he said he had to disconnect the call. Worthless worthless company. Why wouldn't you attempt to make a customer happy? The poorest customer service EVER. DO NOT PURCHASE ANYTHING FROM THIS COMPANY
View full review
ID
#1010915 Review #1010915 is a subjective opinion of poster.
Product
Rockstar Games Grand Theft Auto Video Game
Reason of review
Poor customer service
New Reviewer

Rockstar Games Grand Theft Auto Video Game Review

I spent almost all of my money buying a yacht and logged back on the next weekend and my yacht was gone, still having less than 100K and so I check in the store and it still was giving me the option to buy it. Then I thought it was just a glitch so I restarted my PlayStation and went back on to GTA 5 online and it still wasn't there. Now I have less than 100K in money and my yacht is gone!!!
View full review
ID
#999061 Review #999061 is a subjective opinion of poster.
Product
Rockstar Games Grand Theft Auto Video Game
Reason of review
Bad quality

The USELESS Kraken

I , like many other GTA V ONLINE gamers wasted 1.3 million on this sub to "EXPLORE " the ocean & lakes underwater environment. Only to discover there is ZERO ocean life to explore, no briefcases to collect, no guns, ammo, or pretty much anything to explore. The vehicle's light cause massive glare making it almost impossible to see to steer around rocks in murky waters and at times even in clear water. Turning the lights off and disabling the field of vision mechanics helped a little bit. However when you can see clearly it doesn't take long to realize it doesn't matter as there is again NOTHING underwater to explore. Unlike in story mode where you have fear of being eaten alive by sharks while exploring wreckage to add to the game's immersion mechanics. That is a huge reason I liked this game. Let's also discuss how the Kraken is suppose to be a "reward" for returning players yet we have to pay 1.3 mil to access that reward and only to discover it is a useless vehicle. So how about give us something like the aqua blazer recolored as our returning reward for free or a deep discount, take the sub out of the game or PUT IN WILDLIFE & SEALIFE!! Which is really what we all want anyway. When I contacted Rockstar about this issue, I got nothing but " yea, um sorry once you buy a vehicle there are no refunds just because you are not happy with it" Let me clarify, I am not un happy with the vehicle, I like the vehicle the concept is great and it kind of looks cool, although it could use a copilot seat. The issue is that the main function of "exploring the ocean" is BROKEN given there is NOTHING to explore. Rockstar took my money , and unapologetic-ally sold us all a useless vehicle. Judging by all the other gamers pissed off about this, it is most definitely a RIPOFF.
View full review
ID
#995026 Review #995026 is a subjective opinion of poster.
Product
Rockstar Games Grand Theft Auto Video Game
Reason of review
Damaged or defective
Preferred solution
Full refund

Good game Terrible Customer Support

GTA5 is has one of the greatest multiplayer games of this era for me, but don't even get yourself in a situation where you need to call customer support. Because you wont get any help. A hacker stole your account and had a party with your stats? Your fault. A glitch broke open your garage and then your cars run away like dogs waiting their chance at freedom from its owner? Your fault. The customer support is so awful that you have to wait weeks just to get a reply. In fact if you were calling customer support because you got banned you'll probably resolve your issue by the time the ban is lifted. One of the worst customer supports I've ever had the displeasure of dealing with. And they dare go the MMO route where a game lives and dies by customer support... lmao anyways Do not buy any Rockstar Multiplayer Focused game in the future. They showed they cant handle that market.
View full review
ID
#994925 Review #994925 is a subjective opinion of poster.
Location
New York, New York
Service
Rockstar Games Customer Care
Pros
  • Game itself
Cons
  • Website design
  • Customer service
  • Poor customer service hackers
Reason of review
Poor customer service
Loss
$20
Preferred solution
Let the company propose a solution

Short Review on January 17, 2017

I have called rockstar on 4 occasions as I bought a 3.5 million shark card and did not revive the money in 2+ days I am very unhappy with the survive because they have not solved the problem for me after I followed the steps to do so!
View full review
ID
#992503 Review #992503 is a subjective opinion of poster.
Reason of review
Problems with payment
New Reviewer
Rockstar Games - I got banned for no reason
just got banned after i reported a cheater in game after they dropped a *** ton of cash on me. i am now permanently banned and cant appeal it. I dont know what else to put here. the first time i got banned for a week, the second time i got banned for a month. every...
View full review
View full review
5 comments
#1432404

i had a hacker on my play station 3 the person is wpgbcan a girl and this person hacked my rank and my cars houses my rank296 down to 1 now whin i try to go online i go to story mold it.rock star games comp sucks.i well never buy a game from them . i play on my comuputer it sucks the hackers moders make the game bad

View more comments
ID
#986764 Review #986764 is a subjective opinion of poster.
Location
New York, New York
Product
Rockstar Games Grand Theft Auto Video Game
Cons
  • Poor customer service hackers
Reason of review
unfair ban
Loss
$40
Preferred solution
unban my account
Phoned rockstar after 8yearold son used my credit card and made an unauthorised purchase. Explained to them what had happened and they couldn't care less . Cost me £65 and PlayStation uk just as bad . Don't expect any help . Just quote they policy's at you . --------s
View full review
View full review
1 comment
#1264246

I went on the PlayStation forum and made a post about the poor customer service - called back and was given a refund when I told the rep about my forum post as well as the numerous comments it got. I suggest you give it a shot as well ...it's worth a try !

ID
#983655 Review #983655 is a subjective opinion of poster.
Product
Rockstar Games Grand Theft Auto Video Game
Reason of review
Problems with payment