Rockstar Games
Reviews and Complaints
Reviews Chart
$55.1M
CLAIMED LOSSES
4.2K
TOTAL REVIEWS
79.6K
PAGE VIEWS
10
ISSUES RESOLVED
GTA V STOPPED WORKING. MY VALIDATION KEY SUDDENLY DOES NOT WORK. NO SUPPORT
My game worked fine until I couldn't play it for a while and then had to re-enter the key and it will not work. I bought a very expensive gaming PC to play GTA V. No other games. Waste of time and money. I gave them the support ticket over a month ago and I get robo replies once in a while to ask if "I" resolved the issue only they can resolve. I will never buy a Rockstar game again. Waste of money! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! ! !
ID
Location
Manassas, Virginia
Product
Rockstar Games Grand Theft Auto Video Game
Cons
- That my key stopped working
Reason of review
Poor customer service
Loss
$65
Gtav Review
Worst support I have ever seen. To summerize the email I recieved, "no one has even read your ticket figure it out yourself"
ID
Location
Bellevue, Washington
Reason of review
Poor customer service
Gta 5 Review
I had 9 million dollars and I just got hacked
ID
Location
Harrow, Harrow
Customer no-service!
If you have any problems with games that were purchased legally, don't call their customer no-service! You will be treated as a thief and get the same message from their band of idiots!!! THEY SUCK!!!! I will exercise my displeasure with my money from now on!!! If it says "rock star games", I'll kee my money in my wallet! They lie to take your money, but will not back up their warranty once they pocket the cash. Steven C, probably not his real name because they hide like little cowards behind a wall of internet secrecy, is a little toad! He just kept sending the same e-mail again and again. Eventually, they hope you just give up and go away, "we have you money, that's all we wanted."
1 comment
ID
Service
Rockstar Games Customer Care
Reason of review
Poor customer service
Rockstar Games Video Game Review from Shrewsbury, Pennsylvania
Well my issue is that we Xbox 360 have no more updates but Xbox one is getting all sorts of updates why punish Xbox 360 at all if you we're going to make the game for Xbox 360 you might as well give us what Xbox one has for Xbox 360 I think honestly it's total bull *** and I think it's a big problem with the Rockstar we already have the updates for several the GTA online gaming why not just give us the rest of them I think this is a huge downfall for Rockstar and honestly I don't think I would ever buy any more of the GTA games because of this and I know there is a lot more people that are playing Xbox 360 online that feel the same way
ID
Location
Shrewsbury, Pennsylvania
Product
Rockstar Games Video Game
Reason of review
Bad quality
Rockstar Games Video Game Review
I spent real money on this game plus pay for internet and paid for my game and my ps3 and always freeze up or signs me out think you should give me some rp points for the hassle
ID
Location
Buchanan, Tennessee
Product
Rockstar Games Video Game
Reason of review
Bad quality
GTA what maintenance?
first they make us pc gamers wait for 2 years. then for another 3 years they sell it at max price for the pc while no maintenance whatsoever occurs. never seen any popular game so badly maintained. In one game you get no sound. in the next game you cant move your car n next there is no chat. this is not to mention the terrible console server menus. want to change a setting while in a game setup? forget it, not possible. what the ***. cooperative campaign would be a good idea but they skipped that too. gj rockstar you have beaten the maffia.
ID
Location
Oostvoorne, South Holland
Cons
- Community support or phone support and cheaters
Reason of review
Damaged or defective
Loss
$60
I am in my 3rd ban . This ban I am accused of modding , hacking ,and glitching . I have never ran any programs in GTA 5 pc version or any other games what so ever . Rockstar community support and phone support will not listen at all they still say I run mods . On...
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2 comments
Same here mate I've just got banned for Second time and I wasn't even on it and I don't *** or cheat in anyway
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ID
Location
Las Vegas, Nevada
Cons
- Community support or phone support and cheaters
Reason of review
Accused of hacking
Preferred solution
Let the company propose a solution
Fan added by hackers outside Eclipse Apartments in GTA5 Online
Rockstar this fan that I have mentioned is annoying and the work of hackers OR people in general who like to mess with players. You need to get this sorted. Find who ever is responsible for this and ban them from the servers. I'm not sure if it is only XBOX 360 which is affected by this, either way this has to be resolved. It is so annoying especially when you leave the apartment to go do a heist and your car is hit by this fan and gets destroyed. This has happened several times to me while playing GTA5 online.
ID
Location
Ayr, Scotland
Rockstar Games Max Payne Review from Ledbury, Herefordshire
I spent days trying to get max payne 1&2 to work i tried every work around and still nothing. Which i wouldnt have minded but at no point did rockstar say that there was a compatability issue. I biyght it off steam and it said anything past xp would work. Of course it didnt, and amazinglt wgen trying to submit a repirt abiut it the submit button simply wouldnt work. Nothing, these people do not give a *** about wether thier products work but will happilly take your money then fob you off onto thrid party fixes that also dont work. The *** company in gaming. At least EA let tou send the complaint.
ID
Location
Ledbury, Herefordshire
Reason of review
Bad quality
Gta 5 online ps3 version is getting *** cant unlock things
I'm over trying to do my heist setup and to wait ages for people to join then only for them to sit there and not do anything or for them to stuff around and make u fail the heist I cant unlock everything rockstar needs to change this and just unlock everything to level the playing field and doing races and there cars being done up to the max and mine is just not fast enough so there is no way of winning unless u ask some1 to loose for you but it really is getting *** and u need to do something about the modders who can put a fire around you I have to restart the ps3 for this to go away which is just *** I'm sick to death of gt5 online ps3
ID
Location
Hobart, Tasmania
Pros
- Game overall
Cons
- Having to have 3 other people who don glitch with the bon fire
- Cheaters
Reason of review
Bad quality
Preferred solution
Let the company propose a solution
Rockstar Games Gta 5 Review
I had 35 million ajd i joined a lobby and all the money got took away from me now oi have $42691
ID
Location
Rowley Regis, Sandwell
Reason of review
Pricing issue
Rockstar support is terrible
I don't even know where to begin rockstar support is just terrible. I've had a lot of bad experiences with the smug *** who work over at the support branch. There's been many times where they've just been outright rude to me in their responses and I swear they don't even read the support tickets most the time they just give you these *** generic automated responses that have nothing to do with the issue you asked them about. My latest experience was asking them about a tattoo i was trying to unlock, it required a bunch of kills but it didn't specify if it needed to be players or if it could just be cops, seems like a pretty simple question for them right? wrong it took them a week to get back to me and the only response i got was dribble that had absolutely nothing to do with what i was asking holy *** it's like they just sit around there doing nothing waiting for the dead lice to fall off their head
ID
Location
Brisbane, Queensland
Reason of review
Poor customer service
Grand Theft Auto Review
I don't like how I can't change the weather I am sick and tired of ever game session I join in its raining I want snow in every game session and need more semi truck trailers to hook up to and unlock the ones that are all around the city and put a play so I can buy new semi trucks and have them upgraded
ID
Location
Tampa, Florida
Reason of review
Not as described/ advertised
Too long to load
I spend more time waiting for this game to load more than I'm actually playing it, its the most annoying thing in the world and I get so mad online because I have to wait 15 minutes on the loading screen just to play 1 mission. if I want to quit a lobby I have to wait at least 20 minutes to go back into free mode and by the time the loading is done I don't even want to play anymore. fix how slow the loading is and we wont have an issue.
ID
Location
Lakeland, Florida
Reason of review
Bad quality
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Yep thats exactly how rockstar works. Filty rats dont care about their game. Its just the money.