Unclaimed
Rockstar Games
Reviews and Complaints
72.3M
CLAIMED LOSSES
4.8K
TOTAL REVIEWS
98.5K
PAGE VIEWS
16
ISSUES RESOLVED
Rockstar Games Reviews
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerLost in game car
I recently bought a car from the new update called Annis ZR350. It was yesterday and I have now logged in today and bought a different car which was the maibatsu penumbra. I went into my garage from the update to customize then left the session to join a friend mid customization. I guess that was the glitch and when I came back I had 2 penumbras and my ZR350 was gone. Its totally disappeared from all my garages. I hope I can get helped and get my car back. Please email me at AaronNoyola14@***.com. GAMERTAG: NoyolaChivas14
ID
I just want it add to my account that's all
I purchased this right here...BB9KRRNL5QFP...for gta...it's not loaded to my account...because I really like playing the game...
ID
Location
Griffin, Georgia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerJust a reporting message
Just says its rockstar support, but the message repeats and never gives any options just says message repeats in 30 seconds
ID
New Reviewer
Banned
Gday I am contracting you due to the ban I have on my account due to me being away from my ps4 due to schooling I just jumped on to play and I am ban so I talked to my 7 year old brother who said he didnt do anything but I think he did a money glitch idk to what extent but I was wondering if I am able to get my account but please as I also enjoy the game and did spend real life money on the game So please am I able to get it back as I did nothing wrong
ID
Loss
$20
Preferred solution
My account back
New Reviewer
Online won't work
I'm having trouble playing oline and I spent a lot of money on this game and now it tells me it doesn't have my files and I'm losing around 450 bucks.
ID
Loss
$450
Preferred solution
Full refund
New Reviewer
I bought a shark card and the car I bought with it isn't there
Why is it that every update I choose to play this game yall waiste my money I bought a shark card and then a car with it while Im in the car the game lags out and deletes the car drone waiste mce this game is always filled with bugs of deleye ig my cars all the time when I spend hours and like today real life money on the car and its gone yall have no working number and ur customer service is terrible
User's recommendation: You’ll never get a response from rockstar they just want ur money.
ID
Pros
- Fun
Cons
- Deleting items
- Constantly deleting things you spend real life money on
- Greedy company who cares only about money
Loss
$20
Preferred solution
Deliver product or service ordered
You guys owe me 8.2 million dollars
I sold my all my cars for the new update and you took my money when I logged in today is that any way u guys could give back the 8.2 million
ID
Location
Shelton, Connecticut
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerGta 5 online not working
Having issues connecting to gta 5 online after I spent most of the morning playing online was on it since 8:00 now its not letting me back on
ID
Preferred solution
Discount on cars or some money back on gta 5 online
New Reviewer
Shark card issue
I purchased a $49.99 shark card on my ps5 and then my power went out and lost the saved data. On my Chase account the transaction have been done Is there a way I can get the shark card?
ID
Loss
$50
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerI did not get the bonus $1,250,000 while buying the great white shark card.
I bought a shark card during a deal where if you buy the $1,250,000 shark card, then u get another one for free and I never got the extra money.
ID
Loss
$18
Preferred solution
Deliver product or service ordered
New Reviewer
I cant play gta 5 online
It says when I go to online it says it can't load my save data and I am worried that I can't play online again.
User's recommendation: Idk.
ID
Pros
- Awesome game
- Play gta v online
- Love the game
Cons
- Loss of millions
Preferred solution
My account
New Reviewer
Vehicle warehouse
You had an error and said that it wouldnt save my progress during a top vehicle delivery mission twice. Once with one top tier vehicle and the next time with 2 top tier vehicles. You took my money ($60k for the 3 upgrades) , then took the 3 cars too.
User's recommendation: Don’t do the vehicle warehouse.
ID
Loss
$300000
Preferred solution
Full refund
I don't think I deserve a ban
so i was playing GTA V and a modder was spawning money and RP on me and since he was doing that a notification was going through saying something about how the money transaction wont come through and was blocking my screen so i couldn't back out. i do understand that you don't want modders in your game, but I wasn't modding nor was i using any money glitch. my rockstar account name is AXb0o0.
ID
Location
Leesburg, Florida
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer New ReviewerPermanent ban
I just got unsuspended for using a mod menu and yall had permanently banned me for no reason after I had got unsuspended for a day and i had got rid of the menu I had and I really want to play with my friends but I cant because I am permanently banned so if yall can please unban me I will not use any mod menus any more and I just want to make money and play with my friends so please unban me this is my favorite game.
ID
Cons
- Customer service is horrible
Loss
$10
Preferred solution
Let the company propose a solution
New Reviewer
They took out four payments and gave them back at 10:69 on my account that I did not authorize
So was there for occurring same charges for 1069 on my bill through my bank one was refunded back but I still have three on there I did not authorize this I would like her to be refunded if you have any questions my name is Brandi and my telephone number is 812-251-****
ID
Loss
$32
Preferred solution
Full refund
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Rockstar Games